Installer crashes 18.04 64 bit

Bug #1752885 reported by AceKing
42
This bug affects 9 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When starting the installer from USB, or DVD, it crashes

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.2
ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CasperVersion: 1.388
CurrentDesktop: KDE
Date: Fri Mar 2 13:42:47 2018
InstallCmdLine: file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Kubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180301)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
AceKing (acviper) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
AceKing (acviper) wrote :

I was able to install by updating the installer before installation. In the update manager, I unchecked all updates except for the installer. Clicking on the installer after update worked for me.

Revision history for this message
Kevin (cylon6) wrote :

I have the same bug in Ubuntu (with GNOME). Updating before installing didn't help.

Revision history for this message
Kevin (cylon6) wrote :

Some additional info. I finally managed to install Ubuntu by setting the display scale in GNOME to 100%. It's a HiDPI screen and it defaults to 200% before installing.

I don't know where the problem exactly lies, because Fedora (with Gnome) installed fine.

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