ubuntu 17.10 crashed and will not reboot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
after using and then closing opera I could not re-enter opera again because an error message said I did not have user privileges also I could not get into thunderbird to, so I shut down and rebooted thinking it would fix it, but it would not reboot after many tries, it kept coming up with errors, so I think I will reinstall 16.04 and lose all my data, very annoying, but I have a backup on external hdd.
Can I reinstall 17.10 without losing data please. Thankyou
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63
ProcVersionSign
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.376
Date: Mon Feb 5 16:46:24 2018
InstallCmdLine: BOOT_IMAGE=
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
LANGUAGE=
PATH=(custom, no user)
LANG=en_NZ.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
Thank you for taking the time to report this bug and helping to make Ubuntu better. We noticed that you were installing the LTS version of Ubuntu using an older version of the installation media. The latest point release of 16.04 is 16.04.3. Please try installing from that version of the installation media and see if that resolves your issue. Thanks in advance!
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