ubuntu Installer crash when trying to install ubuntu to my laptop

Bug #1730225 reported by Hamidy Mustapha
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i dont know whether it is a bug or not coz everytime i want to install ubuntu to my laptop the installer crashed.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.4
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CasperVersion: 1.376.2
Date: Sun Nov 5 18:22:56 2017
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Hamidy Mustapha (hamidy44) wrote :
Revision history for this message
brad (dragonsawareness) wrote :

How are you trying to install it? What computer do you have?

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Hamidy Mustapha (hamidy44) wrote :

Thank you so much. I make a new installation with a new media and all is good. You are right when u said that there's a problem with my installation media(usb). Download a new one, and install to my laptop sucessfull.
Tqvm.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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