Ubuntu refuses to recognize Wacom stylus

Bug #1705784 reported by dan formhals
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

no point in owning a tablet if it can't be used

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.3
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CasperVersion: 1.376.2
Date: Fri Jul 21 22:25:30 2017
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
dan formhals (dashiki) wrote :
Phillip Susi (psusi)
affects: ubiquity (Ubuntu) → ubuntu
Revision history for this message
Gustavo Silva (gsilvapt) wrote :

As suggested by user in bug report.

affects: ubuntu → ubiquity (Ubuntu)
Revision history for this message
Phillip Susi (psusi) wrote :

And they were wrong, which is why I changed it. Not supporting a particular input device is not a bug in the installer.

affects: ubiquity (Ubuntu) → ubuntu
Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
summary: - ubuntu refuses to recognize waycom stylus
+ Ubuntu refuses to recognize Wacom stylus
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1705784

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc5

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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