Installer crashes when installing the oS

Bug #1661192 reported by Ranjan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When installing the OS using customer .iso I saw installer crashed message right after the "Almost finished copying" message.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.3
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CasperVersion: 1.376.2
Date: Thu Feb 2 15:28:55 2017
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
LiveMediaBuild: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: ubiquity
UbiquitySyslog:

UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ranjan (ranjanrao) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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