USB Installer Crashed with CD/DVD IO Error
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have a USB 16.04 LTS installer (supplied by you). I'm installing to a Dell Inspiron with a completely formatted 500GB drive. I've check with badblocks and the disk is fine. The installer fails with an IO error saying that the DVD\CD drive may need cleaning.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63
ProcVersionSign
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.376
Date: Thu Aug 4 19:41:20 2016
InstallCmdLine: BOOT_IMAGE=
JournalErrors: Error: command ['journalctl', '-b', '--priority=
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
LANGUAGE=
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https:/ /help.ubuntu. com/community/ HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!
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