installer crashed

Bug #1599116 reported by etienne
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

every time I want to install ubuntu 16.04 the installer crash

I am booting from a usb key purchase from canonical store so I suppose this is reliable.

the installer asked me if I want to install ubuntu in uefi mode I said yes.

then it crashes and asks to send a report

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.376
Date: Tue Jul 5 11:46:38 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
JournalErrors: Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code -7:
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
etienne (e-seguin2012) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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