Ubiquity crash with Yakkety 20160601 daily amd64 ISO

Bug #1588077 reported by Jason Gerard DeRose
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
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Bug Description

No other details at this time, will add more as I have more info.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubiquity 16.10.1
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
CasperVersion: 1.376
Date: Wed Jun 1 15:59:13 2016
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity initrd=/casper/initrd.lz quiet splash --- oem-config/enable=true
LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160601)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jason Gerard DeRose (jderose) wrote :
Revision history for this message
Jason Gerard DeRose (jderose) wrote :

For me the installer is crashing when the status beneath the progress bar says, "Configuring time zone...".

(See attached screenshot.)

Note this was a UEFI install in OEM mode. I know this crash is likewise occurring with BIOS installs in OEM mode. Will try a normal install next.

Revision history for this message
Jason Gerard DeRose (jderose) wrote :

Same result when I use "Try Ubuntu without installing" and "Install Ubuntu". Happens with both UEFI and BIOS installs.

A quick glance at `JournalErrors.txt` confirms that the crash is happening during "Configure time zone...":

Jun 01 15:59:03 hostname /plugininstall.py[6642]: Exception during installation:
Jun 01 15:59:03 hostname /plugininstall.py[6642]: Traceback (most recent call last):
Jun 01 15:59:03 hostname /plugininstall.py[6642]: File "/usr/share/ubiquity/plugininstall.py", line 1778, in <module>
Jun 01 15:59:03 hostname /plugininstall.py[6642]: install.run()
Jun 01 15:59:03 hostname /plugininstall.py[6642]: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Jun 01 15:59:03 hostname /plugininstall.py[6642]: func(self)
Jun 01 15:59:03 hostname /plugininstall.py[6642]: File "/usr/share/ubiquity/plugininstall.py", line 204, in run
Jun 01 15:59:03 hostname /plugininstall.py[6642]: self.configure_plugins()
Jun 01 15:59:03 hostname /plugininstall.py[6642]: File "/usr/share/ubiquity/plugininstall.py", line 570, in configure_plugins
Jun 01 15:59:03 hostname /plugininstall.py[6642]: self.run_plugin(plugin)
Jun 01 15:59:03 hostname /plugininstall.py[6642]: File "/usr/share/ubiquity/plugininstall.py", line 547, in run_plugin
Jun 01 15:59:03 hostname /plugininstall.py[6642]: "Plugin %s failed with code %s" % (plugin.NAME, ret))
Jun 01 15:59:03 hostname /plugininstall.py[6642]: ubiquity.install_misc.InstallStepError: Plugin timezone failed with code 2

But not that the Ubiquity timezone selection screen is working fine.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1587602, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

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