ubuntu 14.04 install crash

Bug #1565538 reported by Roaa Mahmoud
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
High
Unassigned

Bug Description

i was installing ubuntu 14.04 64-bit over ubuntu 14.04 32-bit on my computer which is brand new with 8G RAM, then the installation process crashed before installing new packages

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8.12
ProcVersionSignature: Ubuntu 4.2.0-27.32~14.04.1-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CasperVersion: 1.340.2
Date: Sun Apr 3 21:31:59 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
LiveMediaBuild: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Roaa Mahmoud (roaam92) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Apr 3 19:31:20 ubuntu /plugininstall.py: Traceback (most recent call last):
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Apr 3 19:31:20 ubuntu /plugininstall.py: install.run()
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Apr 3 19:31:20 ubuntu /plugininstall.py: func(self)
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 221, in run
Apr 3 19:31:20 ubuntu /plugininstall.py: self.remove_unusable_kernels()
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 801, in remove_unusable_kernels
Apr 3 19:31:20 ubuntu /plugininstall.py: self.do_install(install_kernels)
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 900, in do_install
Apr 3 19:31:20 ubuntu /plugininstall.py: with Cache() as cache:
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 107, in __init__
Apr 3 19:31:20 ubuntu /plugininstall.py: self.open(progress)
Apr 3 19:31:20 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 151, in open
Apr 3 19:31:20 ubuntu /plugininstall.py: self._cache = apt_pkg.Cache(progress)
Apr 3 19:31:20 ubuntu /plugininstall.py: SystemError: E:Encountered a section with no Package: header, E:Problem with MergeList /target/var/lib/apt/lists/eg.archive.ubuntu.com_ubuntu_dists_trusty_universe_i18n_Translation-en, E:The package lists or status file could not be parsed or opened.
Apr 3 19:31:20 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 14.04 (trusty) reached end-of-life on April 25, 2019.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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