ubiquity hangs indefinitely at Step 6

Bug #151165 reported by Brian Murray
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Binary package hint: ubiquity

Using ubiquity version 1.6.5 on an Edubuntu 2007-10-09.1 Desktop CD the installer has stopped functioning. It is still open and the little wheel is still spinning but nothing is happening. Additionally, update-notifier has indicated that a crash report in ubiquity was detected. However, that crash report was not uploadable due to another bug. During the installation process I choose to import information from an account on a different partition into an account named brian and at the "Who are you?" step I also set my account name to brian. I found the following in /var/log/installer/debug:

Ubiquity 1.6.5
Exception in GTK frontend (invoking crash handler):
Traceback (most recent call last):
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 912, in on_next_clicked
    self.dbfilter.ok_handler()
  File "/usr/lib/ubiquity/ubiquity/components/usersetup.py", line 68, in ok_handler
    if self.db.get(q) != '':
  File "/usr/lib/python2.5/site-packages/debconf.py", line 60, in <lambda>
    lambda *args, **kw: self.command(command, *args, **kw))
  File "/usr/lib/python2.5/site-packages/debconf.py", line 96, in command
    raise DebconfError(status, data)
DebconfError: (10, "migration-assistant/new-user/brian/ doesn't exist")

Traceback (most recent call last):
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 912, in on_next_clicked
    self.dbfilter.ok_handler()
  File "/usr/lib/ubiquity/ubiquity/components/usersetup.py", line 68, in ok_handler
    if self.db.get(q) != '':
  File "/usr/lib/python2.5/site-packages/debconf.py", line 60, in <lambda>
    lambda *args, **kw: self.command(command, *args, **kw))
  File "/usr/lib/python2.5/site-packages/debconf.py", line 96, in command
    raise DebconfError(status, data)
debconf.DebconfError: (10, "migration-assistant/new-user/brian/ doesn't exist")

I have been able to reproduce this multiple times.

Tags: iso-testing
Changed in ubiquity:
importance: Undecided → High
status: New → Confirmed
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