Installer crashes installing libreoffice

Bug #1443667 reported by Skyler Dache
84
This bug affects 10 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Fix Released
High
Björn Michaelsen
Vivid
Won't Fix
High
Björn Michaelsen

Bug Description

[Impact]

* utopic -> vivid updates might be disrupted

[Test Case]

* Update from LibreOffice < 4.4.1 to a current version. Depends on package order however

[Regression Potential]

* extremely low: no code change, just modifying the already existing version of the Replaces: of libreoffice-core against libreoffice-common

[Other Info]
Caused by http://anonscm.debian.org/cgit/pkg-openoffice/libreoffice.git/commit/?h=debian-experimental-4.4&id=b0002aad6276ac1f21828e5bea1d4c319a345b58 in Ubuntu vivid since 4.4.1-0ubuntu2.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: ubiquity 2.21.5
ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
Uname: Linux 3.18.0-9-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.348
CurrentDesktop: KDE
Date: Mon Apr 13 17:29:35 2015
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity quiet splash --
LiveMediaBuild: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150120.2)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Skyler Dache (skyberskyman) wrote :
Revision history for this message
Rohan Garg (rohangarg) wrote :

Do you happen to have a backtrace?

Revision history for this message
Skyler Dache (skyberskyman) wrote : Re: [Bug 1443667] Re: Kubuntu installer crashes when it's almost done

I don't. I suppose I could try again and generate one, but I don't know
how.

Since submitting the bug report, I had realized I was trying to install
plasma5 + sddm on the same laptop 3 times, using beta software from Arch,
Fedora and Kubuntu. All of the installs failed at a similar point, so I
suspect it might be an issue with either sddm or the graphics drivers for
my laptop used by plasma 5.

On Mon, Apr 13, 2015 at 5:47 PM, Rohan Garg <email address hidden> wrote:

> Do you happen to have a backtrace?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1443667
>
> Title:
> Kubuntu installer crashes when it's almost done
>
> Status in ubiquity package in Ubuntu:
> New
>
> Bug description:
> I seem to be having a similar problem with Fedora as well: right as
> the installer is almost finished, it randomly says that the installer
> has failed.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubiquity 2.21.5
> ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
> Uname: Linux 3.18.0-9-generic x86_64
> ApportVersion: 2.15.1-0ubuntu2
> Architecture: amd64
> CasperVersion: 1.348
> CurrentDesktop: KDE
> Date: Mon Apr 13 17:29:35 2015
> InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity quiet splash --
> LiveMediaBuild: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150120.2)
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1443667/+subscriptions
>

Revision history for this message
Brian Murray (brian-murray) wrote : Re: Kubuntu installer crashes when it's almost done

Apr 13 20:53:11 kubuntu ubiquity: dpkg: error processing archive /target/var/cache/apt/archives/libreoffice-core_1%3a4.4.2-0ubuntu1_amd64.deb (--unpack):
Apr 13 20:53:11 kubuntu ubiquity: trying to overwrite '/usr/lib/libreoffice/share/uno_packages/cache', which is also in package libreoffice-common 1:4.3.3-0ubuntu2
Apr 13 20:53:12 kubuntu ubiquity: dpkg: considering deconfiguration of libreoffice-core, which would be broken by installation of libreoffice-common ...
Apr 13 20:53:12 kubuntu ubiquity: dpkg: yes, will deconfigure libreoffice-core (broken by libreoffice-common)
Apr 13 20:53:12 kubuntu ubiquity: Preparing to unpack .../libreoffice-common_1%3a4.4.2-0ubuntu1_all.deb ...
Apr 13 20:53:12 kubuntu ubiquity: De-configuring libreoffice-core (1:4.3.3-0ubuntu2) ...
Apr 13 20:53:12 kubuntu ubiquity: Unpacking libreoffice-common (1:4.4.2-0ubuntu1) over (1:4.3.3-0ubuntu2) ...

summary: - Kubuntu installer crashes when it's almost done
+ Kubuntu installer crashes installing libreoffice
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Kubuntu installer crashes installing libreoffice

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
summary: - Kubuntu installer crashes installing libreoffice
+ Installer crashes installing libreoffice
Changed in ubiquity (Ubuntu):
importance: Undecided → Critical
status: Confirmed → Triaged
Revision history for this message
Brian Murray (brian-murray) wrote :

Can anybody recreate this with the latest daily build? Thanks in advance.

All the duplicates are using Alpha images:

LP: #1443667 has 4 duplicates
  Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141125): 1445787
  Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141203): 1442989 1443001
  Ubuntu-GNOME 15.04 "Vivid Vervet" - Alpha i386 (20150120.1): 1440624

Changed in ubiquity (Ubuntu):
importance: Critical → High
status: Triaged → Incomplete
Jonathan Riddell (jr)
Changed in ubiquity (Ubuntu):
milestone: none → ubuntu-15.04
Revision history for this message
Martin Pitt (pitti) wrote :

Apr 13 20:53:11 kubuntu ubiquity: dpkg: error processing archive /target/var/cache/apt/archives/libreoffice-core_1%3a4.4.2-0ubuntu1_amd64.deb (--unpack):
Apr 13 20:53:11 kubuntu ubiquity: trying to overwrite '/usr/lib/libreoffice/share/uno_packages/cache', which is also in package libreoffice-common 1:4.3.3-0ubuntu2

So this is a missing Breaks/Replaces: in libreoffice, and ubiquity installed updates. This shoudln't affect the final images, only upgrades from intra-vivid, so I'm dropping the milestone.

affects: ubiquity (Ubuntu) → libreoffice (Ubuntu)
Changed in libreoffice (Ubuntu):
milestone: ubuntu-15.04 → none
status: Incomplete → Triaged
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
Changed in libreoffice (Ubuntu):
assignee: nobody → Björn Michaelsen (bjoern-michaelsen)
description: updated
Changed in libreoffice (Ubuntu):
status: Triaged → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package libreoffice - 1:4.4.2-0ubuntu3

---------------
libreoffice (1:4.4.2-0ubuntu3) wily; urgency=medium

   * Cherry-pick from Debian for wps 0.4
   * debian/patches/libwps-0.4.diff: backport from upstream; adapt for libwps
     0.4
   * debian/rules:
     - build-depend on libwps >= 0.4

 -- Iain Lane <email address hidden> Tue, 23 Jun 2015 10:12:03 +0100

Changed in libreoffice (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : [libreoffice/vivid] verification still needed

The fix for this bug has been awaiting testing feedback in the -proposed repository for vivid for more than 90 days. Please test this fix and update the bug appropriately with the results. In the event that the fix for this bug is still not verified 15 days from now, the package will be removed from the -proposed repository.

tags: added: removal-candidate
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Lets drop this one without verification. As per comment #7 this only affect intra-vivid updates which should be ultra-rare by now (or in fact, ever since the package was in -proposed, which was 2 month after vivid release.

Changed in libreoffice (Ubuntu Vivid):
status: In Progress → Won't Fix
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