No try/install dialogue displayed

Bug #1423161 reported by Elfy on 2015-02-18
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Mathieu Trudel-Lapierre

Bug Description

Running 32vivid Xubuntu in VBox running in vivid.

Boots to a blank desktop - should boot to our Try/Install Dialogue.

Only apparent in vbox, running the same image from usb on hardware and it works.

Reported this via vt1 and apport-cli

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: ubiquity 2.21.10
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic i686
ApportVersion: 2.16.1-0ubuntu2
Architecture: i386
CasperVersion: 1.351
Date: Wed Feb 18 12:40:14 2015
InstallCmdLine: file=/cdrom/preseed/xubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Xubuntu 15.04 "Vivid Vervet" - Alpha i386 (20150218)
ProcEnviron:
 SHELL=/bin/bash
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

Elfy (elfy) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
importance: Undecided → Critical
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1423161

tags: added: iso-testing
Brian Murray (brian-murray) wrote :

Setting to High since it only appears in Vbox.

Changed in ubiquity (Ubuntu):
importance: Critical → High
Jack Fromm (jjfrv8) wrote :

Also affects the 64-bit version in the 20150219 build.

Elfy (elfy) wrote :

64bit 20150220 build in vbox works.

Issue not apparent using kvm - however, that appears to hang at the first boot screen waiting for user input rather than carrying through to the try/install dialougue.

Elfy (elfy) wrote :

/var/log/installer/debug

http://pastebin.ubuntu.com/10328649/

Elfy (elfy) wrote :
  • dm Edit (4.5 KiB, text/plain)
Changed in ubiquity (Ubuntu):
status: Confirmed → In Progress
assignee: nobody → Mathieu Trudel-Lapierre (mathieu-tl)
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubiquity - 2.21.12

---------------
ubiquity (2.21.12) vivid; urgency=medium

  * Clean up after NetworkManager's system-connections files in prepare job
    for oem-config: we shouldn't keep wireless connections (or any, really)
    on the system that may have been setup by OEM, unless done *after* running
    oem-prepare. (LP: #1418105)
  * Force the GTK-based installer to be visible when starting, this should fix
    it being running but hidden on some Xubuntu only-ubiquity installs, which
    meant users had to Alt-Tab to it and switch language for it to appear.
    (LP: #1423161)
  * Automatic update of included source packages: grub-installer
    1.78ubuntu25.
 -- Mathieu Trudel-Lapierre <email address hidden> Fri, 20 Feb 2015 17:15:16 -0500

Changed in ubiquity (Ubuntu):
status: In Progress → Fix Released
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