No progress bar after "Preparing to install Ubuntu" when downloading microcode/updates
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
Steps to reproduce:
- With ubuntu 14.10 Desktop 64-bit already installed, try ro re-install it (from USB stick)
- Choose the language (English), continue and tick the two checkboxes (download updates while installing and install the 3rd party software), continue
- it remains there indefinitely, with the "wait" cursor
(I hit Ctrl+Alt+F1 to login and submit the bug report)
What I have tried to fix the issue:
- Because it was a re-installation in a dual boot configuration with Windows 7, I booted Windows 7 and from Windows deleted the two volumes previously used by Ubuntu (/ and swap), and tried again to install ubuntu, reproducing the same issue as before.
- Started ubuntu from the USB stick (without installation) and formatted the now free space on disk as two ubuntu partitions (approx 40 GB and 8 GB respectively); then tried ubuntu installation again, reproducing the same issue as before.
Workaround:
- unchecked download updates while installing and install the 3rd party software, and installation continued correctly.
I am attaching a /var/log/syslog collected after reproducing the issue and before reboot, but I can find no /var/log/partman.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: ubiquity 2.20.0
ProcVersionSign
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CasperVersion: 1.345
Date: Tue Nov 25 22:40:05 2014
InstallCmdLine: BOOT_IMAGE=
LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
ProcEnviron:
TERM=linux
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in ubiquity (Ubuntu): | |
importance: | Undecided → Critical |
Status changed to 'Confirmed' because the bug affects multiple users.