installer crashed ubiquity package amd64 new pc build

Bug #1351961 reported by Matthew Z. Daniel on 2014-08-03
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

Cannot access any files to send because of installer crash.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CasperVersion: 1.340
Date: Sun Aug 3 14:14:18 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed cdrom-detect/try-usb=true persistent noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper only-ubiquity quiet splash --
LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Matthew Z. Daniel (mzdmail) wrote :

Exception during installation:
Aug 3 18:13:40 ubuntu /plugininstall.py: Traceback (most recent call last):
Aug 3 18:13:40 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Aug 3 18:13:40 ubuntu /plugininstall.py: install.run()
Aug 3 18:13:40 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Aug 3 18:13:40 ubuntu /plugininstall.py: func(self)
Aug 3 18:13:40 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 241, in run
Aug 3 18:13:40 ubuntu /plugininstall.py: self.configure_bootloader()
Aug 3 18:13:40 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1026, in configure_bootloader
Aug 3 18:13:40 ubuntu /plugininstall.py: "GrubInstaller failed with code %d" % ret)
Aug 3 18:13:40 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: GrubInstaller failed with code 1
Aug 3 18:13:40 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
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