installer crash

Bug #1334305 reported by Stan Wojnowski on 2014-06-25
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

I was installing ubuntu 14.04 on an external USB hard drive as part of a dual boot system. I set up 4 partitions on the Hard Drive: /boot, /, /home, and swap. Installation was progressing and then it crashed. the external HD is 600 GB, half of which I dedicated to ubuntu. The file systems for /boot, /, and /home were ext4s. 1 GB for /boot, 9 GB for /, 278 GB for /home, and 8 GB for swap. I am typing and sending this from the same computer that I tried to perform this operation. Other than that I do not have any idea why the installation crashed.
I can't fulfill the bug reporting guidelines such as submitting the /var/log/syslog and /var/log/partman because I do not have access to folders in the system right now as I am typing this.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CasperVersion: 1.340
Date: Wed Jun 25 10:22:31 2014
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Stan Wojnowski (wojowhiskey) wrote :

Exception during installation:
Jun 25 14:22:09 ubuntu /plugininstall.py: Traceback (most recent call last):
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Jun 25 14:22:09 ubuntu /plugininstall.py: install.run()
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Jun 25 14:22:09 ubuntu /plugininstall.py: func(self)
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 252, in run
Jun 25 14:22:09 ubuntu /plugininstall.py: self.remove_extras()
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1455, in remove_extras
Jun 25 14:22:09 ubuntu /plugininstall.py: cache = Cache()
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 107, in __init__
Jun 25 14:22:09 ubuntu /plugininstall.py: self.open(progress)
Jun 25 14:22:09 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 151, in open
Jun 25 14:22:09 ubuntu /plugininstall.py: self._cache = apt_pkg.Cache(progress)
Jun 25 14:22:09 ubuntu /plugininstall.py: SystemError: E:Encountered a section with no Package: header, E:Problem with MergeList /target/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_trusty-security_main_i18n_Translation-en, E:The package lists or status file could not be parsed or opened.
Jun 25 14:22:09 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
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