14.04 desktop installer crashes before completion.

Bug #1323806 reported by ladamo on 2014-05-27
38
This bug affects 5 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

I don't know--didn't see any error number.

I've been trying to install any current version on a new MacMini OSX 10.8 machine. Only success has been U 12.04 under Parallels. 14.04 under Paralells completes, but the task bar never appears.. Same for both 64 bit versions.

Now in this case, I'm trying to install under VirtualBox. Both 64-bit versions crash, near completion.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CasperVersion: 1.340
Date: Tue May 27 12:00:24 2014
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

ladamo (ladamo) wrote :

Exception during installation:
May 27 19:00:15 ubuntu /plugininstall.py: Traceback (most recent call last):
May 27 19:00:15 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
May 27 19:00:15 ubuntu /plugininstall.py: install.run()
May 27 19:00:15 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
May 27 19:00:15 ubuntu /plugininstall.py: func(self)
May 27 19:00:15 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 202, in run
May 27 19:00:15 ubuntu /plugininstall.py: self.configure_apt()
May 27 19:00:15 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 655, in configure_apt
May 27 19:00:15 ubuntu /plugininstall.py: "AptSetup failed with code %d" % ret)
May 27 19:00:15 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: AptSetup failed with code 141
May 27 19:00:15 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Brian Murray (brian-murray) wrote :

It looks like there was a segmentation fault during the installation:

May 27 19:00:05 ubuntu kernel: [ 1381.908907] debconf-communi[6967]: segfault at 0 ip (null) sp 00007fffef657ab8 error 14 in perl[400000+2000]

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Phillip Susi (psusi) wrote :

Segmentation faults are typical when you have bad ram. Please run the memtest option from the boot menu for at least 15 minutes to test for this.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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