Fresh install of Ubuntu fails

Bug #1318350 reported by Floris Luiten on 2014-05-11
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)

Bug Description

Installation fails after grub-install. Is a fresh install of Ubuntu, no other OS'es installed

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CasperVersion: 1.340
Date: Sun May 11 15:53:09 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
 PATH=(custom, no user)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Floris Luiten (fluiten) wrote :
Floris Luiten (fluiten) wrote :
Floris Luiten (fluiten) wrote :

In the meantime i've created the partitions manually via gparted, and after that the installer could continue. This does not mean the issue is fixed, since we should not expect novice users to create the partitions manually. Still, maybe it's best to close this issue for now?

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
tags: added: installer-crash

Exception during installation:
May 11 13:45:11 ubuntu / Traceback (most recent call last):
May 11 13:45:11 ubuntu / File "/usr/share/ubiquity/", line 1770, in <module>
May 11 13:45:11 ubuntu /
May 11 13:45:11 ubuntu / File "/usr/share/ubiquity/", line 78, in wrapper
May 11 13:45:11 ubuntu / func(self)
May 11 13:45:11 ubuntu / File "/usr/share/ubiquity/", line 241, in run
May 11 13:45:11 ubuntu / self.configure_bootloader()
May 11 13:45:11 ubuntu / File "/usr/share/ubiquity/", line 1026, in configure_bootloader
May 11 13:45:11 ubuntu / "GrubInstaller failed with code %d" % ret)
May 11 13:45:11 ubuntu / ubiquity.install_misc.InstallStepError: GrubInstaller failed with code 1
May 11 13:45:11 ubuntu /

Changed in ubiquity (Ubuntu):
importance: Undecided → High
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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