ubuntu installation process crashed

Bug #1284004 reported by Marcel Heitkamp
This bug report is a duplicate of:  Bug #1268265: crash during installation from usb. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
High
Unassigned

Bug Description

I do not know in which part of the installation process the installation crashed. See file

Ubuntu version 12.04.4

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.29
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
CasperVersion: 1.315.1
Date: Mon Feb 24 10:04:47 2014
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=nl_NL.UTF-8
 TERM=linux
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Marcel Heitkamp (mkmheitkamp) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Feb 24 09:03:22 ubuntu ubiquity: Error in function:
Feb 24 09:03:22 ubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Feb 24 09:03:22 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote :

In syslog we see the following:

Feb 24 09:02:24 ubuntu ubiquity: Unpacking thunderbird-locale-nl (from .../thunderbird-locale-nl_1%3a24.3.0+build2-0ubuntu0.12.04.1_i386.deb) ...
Feb 24 09:02:24 ubuntu ubiquity: dpkg-deb (subprocess): data: internal gzip read error: '<fd:4>: data error'
Feb 24 09:02:24 ubuntu ubiquity: dpkg-deb: error: subprocess <decompress> returned error exit status 2
Feb 24 09:02:24 ubuntu ubiquity: dpkg: error processing /target/var/cache/apt/archives/thunderbird-locale-nl_1%3a24.3.0+build2-0ubuntu0.12.04.1_i386.deb (--unpack):
Feb 24 09:02:24 ubuntu ubiquity: subprocess dpkg-deb --fsys-tarfile returned error exit status 2
Feb 24 09:02:24 ubuntu ubiquity: No apport report written because MaxReports is reached already

This is indicative of the package becoming corrupt in memory. I would try installing and not choosing to install updates for the internet and see if the installation does not fail then. Thanks and good luck.

Revision history for this message
Marcel Heitkamp (mkmheitkamp) wrote : Re: [Bug 1284004] Re: ubuntu installation process crashed

Dear Brian,
thank you for your quick reaction on my error report.

Despite this bug Ubuntu and most of the programs are installed and running
well. The system keeps sending different error messages.
The only thing I am asking myself: is it possible that a lack of internal
memory in fact is the problem? The system has 1Gb internal memory.

Thanks in advance!

Marcel Heitkamp
the Netherlands

2014-02-24 18:20 GMT+01:00 Brian Murray <email address hidden>:

> In syslog we see the following:
>
> Feb 24 09:02:24 ubuntu ubiquity: Unpacking thunderbird-locale-nl (from
> .../thunderbird-locale-nl_1%3a24.3.0+build2-0ubuntu0.12.04.1_i386.deb) ...
> Feb 24 09:02:24 ubuntu ubiquity: dpkg-deb (subprocess): data: internal
> gzip read error: '<fd:4>: data error'
> Feb 24 09:02:24 ubuntu ubiquity: dpkg-deb: error: subprocess <decompress>
> returned error exit status 2
> Feb 24 09:02:24 ubuntu ubiquity: dpkg: error processing
> /target/var/cache/apt/archives/thunderbird-locale-nl_1%3a24.3.0+build2-0ubuntu0.12.04.1_i386.deb
> (--unpack):
> Feb 24 09:02:24 ubuntu ubiquity: subprocess dpkg-deb --fsys-tarfile
> returned error exit status 2
> Feb 24 09:02:24 ubuntu ubiquity: No apport report written because
> MaxReports is reached already
>
> This is indicative of the package becoming corrupt in memory. I would
> try installing and not choosing to install updates for the internet and
> see if the installation does not fail then. Thanks and good luck.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1284004
>
> Title:
> ubuntu installation process crashed
>
> Status in "ubiquity" package in Ubuntu:
> New
>
> Bug description:
> I do not know in which part of the installation process the
> installation crashed. See file
>
> Ubuntu version 12.04.4
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: ubiquity 2.10.29
> ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
> Uname: Linux 3.11.0-15-generic i686
> ApportVersion: 2.0.1-0ubuntu17.6
> Architecture: i386
> CasperVersion: 1.315.1
> Date: Mon Feb 24 10:04:47 2014
> InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper
> initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
> LiveMediaBuild: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386
> (20140204)
> MarkForUpload: True
> ProcEnviron:
> LANGUAGE=nl_NL.UTF-8
> TERM=linux
> PATH=(custom, no user)
> LANG=nl_NL.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1284004/+subscriptions
>

--
Met hartelijke groet

Marcel Heitkamp

Revision history for this message
Brian Murray (brian-murray) wrote :

1Gb is not a lot for an Ubuntu desktop, you might look into using Xubuntu or Lubuntu.

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