Ubuntu install crashes

Bug #1242443 reported by Evan O'Leary on 2013-10-20
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

I was I Installing ubuntu got an error something like 305 hope it helps sorry I dont have much detail

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubiquity 2.15.26
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Sun Oct 20 22:33:54 2013
InstallCmdLine: BOOT_IMAGE=/ubuntu/install/boot/vmlinuz.efi debian-installer/custom-installation=/ubuntu/install/custom-installation iso-scan/filename=/ubuntu/install/ubuntu-13.10-desktop-amd64.iso automatic-ubiquity noprompt quiet splash boot=casper ro debian-installer/locale=en_US.UTF-8 keyboard-configuration/layoutcode=gb keyboard-configuration/variantcode= -- rootflags=sync
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_IE.UTF-8
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IE.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Evan O'Leary (killzone135) wrote :

Exception during installation:
Oct 20 21:33:48 ubuntu /plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Oct 20 21:33:48 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Brian Murray (brian-murray) wrote :

It looks like an issue with either the media you are installing from or the drive that contains the media. If it is a CD or DVD try reburning it.

Oct 20 21:28:30 ubuntu kernel: [ 428.397400] Buffer I/O error on device sdb1, logical block 3397745
Oct 20 21:28:30 ubuntu kernel: [ 428.397428] ata3: EH complete
Oct 20 21:28:33 ubuntu kernel: [ 431.651571] ata3.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
Oct 20 21:28:33 ubuntu kernel: [ 431.651580] ata3.00: irq_stat 0x40000008
Oct 20 21:28:33 ubuntu kernel: [ 431.651587] ata3.00: failed command: READ FPDMA QUEUED
Oct 20 21:28:33 ubuntu kernel: [ 431.651599] ata3.00: cmd 60/08:00:88:03:a5/00:00:01:00:00/40 tag 0 ncq 4096 in
Oct 20 21:28:33 ubuntu kernel: [ 431.651599] res 41/40:00:88:03:a5/00:00:01:00:00/40 Emask 0x409 (media error) <F>
Oct 20 21:28:33 ubuntu kernel: [ 431.651605] ata3.00: status: { DRDY ERR }
Oct 20 21:28:33 ubuntu kernel: [ 431.651610] ata3.00: error: { UNC }
Oct 20 21:28:33 ubuntu kernel: [ 431.654885] ata3.00: configured for UDMA/100
Oct 20 21:28:33 ubuntu kernel: [ 431.654907] sd 2:0:0:0: [sdb] Unhandled sense code
Oct 20 21:28:33 ubuntu kernel: [ 431.654912] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654916] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Oct 20 21:28:33 ubuntu kernel: [ 431.654920] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654924] Sense Key : Medium Error [current] [descriptor]
Oct 20 21:28:33 ubuntu kernel: [ 431.654930] Descriptor sense data with sense descriptors (in hex):
Oct 20 21:28:33 ubuntu kernel: [ 431.654933] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Oct 20 21:28:33 ubuntu kernel: [ 431.654950] 01 a5 03 88
Oct 20 21:28:33 ubuntu kernel: [ 431.654959] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654964] Add. Sense: Unrecovered read error - auto reallocate failed
Oct 20 21:28:33 ubuntu kernel: [ 431.654968] sd 2:0:0:0: [sdb] CDB:
Oct 20 21:28:33 ubuntu kernel: [ 431.654971] Read(10): 28 00 01 a5 03 88 00 00 08 00
Oct 20 21:28:33 ubuntu kernel: [ 431.654986] end_request: I/O error, dev sdb, sector 27591560
Oct 20 21:28:33 ubuntu kernel: [ 431.654993] Buffer I/O error on device sdb1, logical block 3397745

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