installation restarted computer. crashed installation

Bug #1242081 reported by Adam Keelan on 2013-10-19
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

I was installing 13.10 alongside windows 7. I chose the right partition. Went throught the loading page where it copys files and it restarted my computer to come up with ' The installer has crashed. Do you want to send a bug report?'
Any help is appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubiquity 2.15.26
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Sat Oct 19 17:01:42 2013
InstallCmdLine: BOOT_IMAGE=/ubuntu/install/boot/vmlinuz.efi debian-installer/custom-installation=/ubuntu/install/custom-installation noprompt quiet splash boot=casper ro debian-installer/locale=en_GB.UTF-8 keyboard-configuration/layoutcode=gb keyboard-configuration/variantcode= -- rootflags=sync
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Adam Keelan (akeelan8) wrote :

Exception during installation:
Oct 19 15:59:43 ubuntu /plugininstall.py: Traceback (most recent call last):
Oct 19 15:59:43 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1780, in <module>
Oct 19 15:59:43 ubuntu /plugininstall.py: install.run()
Oct 19 15:59:43 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Oct 19 15:59:43 ubuntu /plugininstall.py: func(self)
Oct 19 15:59:43 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 204, in run
Oct 19 15:59:43 ubuntu /plugininstall.py: self.configure_plugins()
Oct 19 15:59:43 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 580, in configure_plugins
Oct 19 15:59:43 ubuntu /plugininstall.py: self.run_plugin(plugin)
Oct 19 15:59:43 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 557, in run_plugin
Oct 19 15:59:43 ubuntu /plugininstall.py: "Plugin %s failed with code %s" % (plugin.NAME, ret))
Oct 19 15:59:43 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: Plugin usersetup failed with code 1
Oct 19 15:59:43 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Adam Keelan (akeelan8) wrote :

Sorry just got back from something. Do i just go back to windows and do a fresh install of Ubuntu?

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