Ubuntu 13.10 is stuck after "Prepare" step

Bug #1241800 reported by Telma Woerle de Lima Soares
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to install ubuntu 13.10 on a sony vaio SVE14AFBB with windows 7 and uefi system. I could mount the windows and sony system partitions on trying ubuntu. But when I go to installion is stucks after the prepare step. It recognizes that is necessary to unmount partitions, I select yes and after this the installation stucks with the waiting mouse pointer.

Revision history for this message
Telma Woerle de Lima Soares (telma-woerle) wrote :

I am trying to install ubuntu 13.10 amd64 on a sony vaio SVE14AFBB with windows 7 and uefi system. I could mount the windows and sony system partitions on trying ubuntu. But when I go to installion is stucks after the prepare step. It recognizes that is necessary to unmount partitions, I select yes and after this the installation stucks with the waiting mouse pointer.

Changed in parted (Ubuntu):
status: New → Invalid
Revision history for this message
Telma Woerle de Lima Soares (telma-woerle) wrote :

I am think it is a bug because it also affects other distribution.

summary: - Ubiquity is stuck after "Prepare" step
+ Ubuntu 13.10 is stuck after "Prepare" step
Changed in parted (Ubuntu):
status: Invalid → Incomplete
status: Incomplete → New
affects: parted (Ubuntu) → ubuntu
John Kim (kotux)
affects: ubuntu → ubiquity (Ubuntu)
tags: added: hw-specific saucy
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect https://api.launchpad.net/1.0/bugs/1241800

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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