Ubiquity crashed while installation

Bug #1239236 reported by Ahmed Shams
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubiquity crashes everytime I try to install. It crashes in the step "Installing Additions".

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubiquity 2.15.23
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2
Architecture: i386
CasperVersion: 1.336ubuntu1
Date: Sun Oct 13 02:19:24 2013
InstallCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash -- persistent BOOT_IMAGE=/casper/vmlinuz
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Beta i386 (20131012)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ahmed Shams (ashams) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Oct 13 00:48:18 ubuntu /plugininstall.py: Traceback (most recent call last):
Oct 13 00:48:18 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1780, in <module>
Oct 13 00:48:18 ubuntu /plugininstall.py: install.run()
Oct 13 00:48:18 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Oct 13 00:48:18 ubuntu /plugininstall.py: func(self)
Oct 13 00:48:18 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 238, in run
Oct 13 00:48:18 ubuntu /plugininstall.py: self.install_extras()
Oct 13 00:48:18 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1247, in install_extras
Oct 13 00:48:18 ubuntu /plugininstall.py: for line in old_sources:
Oct 13 00:48:18 ubuntu /plugininstall.py: File "/usr/lib/python3.3/codecs.py", line 301, in decode
Oct 13 00:48:18 ubuntu /plugininstall.py: (result, consumed) = self._buffer_decode(data, self.errors, final)
Oct 13 00:48:18 ubuntu /plugininstall.py: UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 159: invalid start byte
Oct 13 00:48:18 ubuntu /plugininstall.py:

tags: added: installer-crash
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1239236

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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