Unable to install Ubuntu 12.04.3 (core i7 64 bits)

Bug #1225726 reported by Jorge Takata on 2013-09-15
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

Problem occured during installing.
I had Ubuntu 12.04.2 installed already and have chosen install the new one keeping former.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.26
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
CasperVersion: 1.315.1
Date: Sun Sep 15 13:53:23 2013
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=pt_BR.UTF-8
 TERM=unknown
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Jorge Takata (jtakata) wrote :

Exception during installation:
Sep 15 16:27:41 ubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg exited unexpectedly
Sep 15 16:27:41 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Brian Murray (brian-murray) wrote :

Your system experienced a kernel oops during the install process:

Sep 15 16:27:41 ubuntu kernel: [ 9262.338437] BUG: unable to handle kernel paging request at ffff8001a91e4c50
Sep 15 16:27:41 ubuntu kernel: [ 9262.338463] IP: [<ffffffff811a5eea>] inode_permission+0x1a/0x50
Sep 15 16:27:41 ubuntu kernel: [ 9262.338481] PGD 0
Sep 15 16:27:41 ubuntu kernel: [ 9262.338488] Oops: 0000 [#1] SMP
Sep 15 16:27:41 ubuntu kernel: [ 9262.338498] Modules linked in: ufs(F) qnx4(F) hfsplus(F) hfs(F) minix(F) ntfs(F) msdos(F) xfs(F) reiserfs(F) jfs(F) ext2(F) dm_crypt(F) snd_hda_codec_hdmi(F) coretemp(F) snd_hda_codec_realtek(F) arc4(F) snd_hda_intel(F) kvm(F) snd_hda_codec(F) ath9k(F) snd_hwdep(F) ghash_clmulni_intel(F) mac80211(F) snd_pcm(F) aesni_intel(F) uvcvideo(F) ablk_helper(F) ath9k_common(F) snd_seq_midi(F) ath9k_hw(F) snd_rawmidi(F) videobuf2_core(F) cryptd(F) snd_seq_midi_event(F) videodev(F) lrw(F) aes_x86_64(F) xts(F) gf128mul(F) videobuf2_vmalloc(F) snd_seq(F) ath(F) snd_timer(F) snd_seq_device(F) joydev(F) videobuf2_memops(F) dm_multipath(F) cfg80211(F) snd(F) microcode(F) scsi_dh(F) topstar_laptop(F) soundcore(F) psmouse(F) lpc_ich(F) snd_page_alloc(F) mei(F) serio_raw(F) sparse_keymap(F) parport_pc(F) ppdev(F) bnep(F) rfcomm(F) mac_hid(F) lp(F) bluetooth(F) parport(F) squashfs(F) overlayfs(F) nls_iso8859_1(F) dm_raid45(F) xor(F) dm_mirror(F) dm_region_hash(F) dm_log(F) btrfs(F) zlib_deflate(F) l
Sep 15 16:27:41 ubuntu kernel: ibcrc32c(F) hid_generic(F) usbhid(F) hid(F) usb_storage(F) r8169(F) ahci(F) libahci(F) i915(F) drm_kms_helper(F) drm(F) i2c_algo_bit(F) video(F)
Sep 15 16:27:41 ubuntu kernel: [ 9262.338782] CPU 0
Sep 15 16:27:41 ubuntu kernel: [ 9262.338789] Pid: 14321, comm: dpkg Tainted: GF 3.8.0-29-generic #42~precise1-Ubuntu Intel Corporation HuronRiver Platform/Emerald Lake
Sep 15 16:27:41 ubuntu kernel: [ 9262.338819] RIP: 0010:[<ffffffff811a5eea>] [<ffffffff811a5eea>] inode_permission+0x1a/0x50

I would verify the md5sum of the media and see if there is any wrong with it.

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Hi,

I tried to install again - this time I have been succeeded.
I think there is a hardware problem.
Please, suspend or close this ticket.
If I had any problem again, I will report it.
Thanks for your attention.

Best Regards,
Jorge

-----Mensagem original-----
De: <email address hidden> [mailto:<email address hidden>] Em nome de Brian
Murray
Enviada em: segunda-feira, 16 de setembro de 2013 12:23
Para: <email address hidden>
Assunto: [Bug 1225726] Re: Unable to install Ubuntu 12.04.3 (core i7 64
bits)

Your system experienced a kernel oops during the install process:

Sep 15 16:27:41 ubuntu kernel: [ 9262.338437] BUG: unable to handle kernel
paging request at ffff8001a91e4c50
Sep 15 16:27:41 ubuntu kernel: [ 9262.338463] IP: [<ffffffff811a5eea>]
inode_permission+0x1a/0x50
Sep 15 16:27:41 ubuntu kernel: [ 9262.338481] PGD 0
Sep 15 16:27:41 ubuntu kernel: [ 9262.338488] Oops: 0000 [#1] SMP
Sep 15 16:27:41 ubuntu kernel: [ 9262.338498] Modules linked in: ufs(F)
qnx4(F) hfsplus(F) hfs(F) minix(F) ntfs(F) msdos(F) xfs(F) reiserfs(F)
jfs(F) ext2(F) dm_crypt(F) snd_hda_codec_hdmi(F) coretemp(F)
snd_hda_codec_realtek(F) arc4(F) snd_hda_intel(F) kvm(F) snd_hda_codec(F)
ath9k(F) snd_hwdep(F) ghash_clmulni_intel(F) mac80211(F) snd_pcm(F)
aesni_intel(F) uvcvideo(F) ablk_helper(F) ath9k_common(F) snd_seq_midi(F)
ath9k_hw(F) snd_rawmidi(F) videobuf2_core(F) cryptd(F) snd_seq_midi_event(F)
videodev(F) lrw(F) aes_x86_64(F) xts(F) gf128mul(F) videobuf2_vmalloc(F)
snd_seq(F) ath(F) snd_timer(F) snd_seq_device(F) joydev(F)
videobuf2_memops(F) dm_multipath(F) cfg80211(F) snd(F) microcode(F)
scsi_dh(F) topstar_laptop(F) soundcore(F) psmouse(F) lpc_ich(F)
snd_page_alloc(F) mei(F) serio_raw(F) sparse_keymap(F) parport_pc(F)
ppdev(F) bnep(F) rfcomm(F) mac_hid(F) lp(F) bluetooth(F) parport(F)
squashfs(F) overlayfs(F) nls_iso8859_1(F) dm_raid45(F) xor(F) dm_mirror(F)
dm_region_hash(F) dm_log(F) btrfs(F) zlib_deflate(F) l
Sep 15 16:27:41 ubuntu kernel: ibcrc32c(F) hid_generic(F) usbhid(F) hid(F)
usb_storage(F) r8169(F) ahci(F) libahci(F) i915(F) drm_kms_helper(F) drm(F)
i2c_algo_bit(F) video(F)
Sep 15 16:27:41 ubuntu kernel: [ 9262.338782] CPU 0
Sep 15 16:27:41 ubuntu kernel: [ 9262.338789] Pid: 14321, comm: dpkg
Tainted: GF 3.8.0-29-generic #42~precise1-Ubuntu Intel
Corporation HuronRiver Platform/Emerald Lake
Sep 15 16:27:41 ubuntu kernel: [ 9262.338819] RIP: 0010:[<ffffffff811a5eea>]
[<ffffffff811a5eea>] inode_permission+0x1a/0x50

I would verify the md5sum of the media and see if there is any wrong
with it.

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report.
https://bugs.launchpad.net/bugs/1225726

Title:
  Unable to install Ubuntu 12.04.3 (core i7 64 bits)

Status in "ubiquity" package in Ubuntu:
  New

Bug description:
  Problem occured during installing.
  I had Ubuntu 12.04.2 installed already and have chosen install the new one
keeping former.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity 2.10.26
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  CasperVersion: 1.315.1
  Dat...

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