the installer crashes every time during "user creation"

Bug #1193610 reported by Ervin Valentin on 2013-06-22
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

During installation the installer crash when the installer start "creating user" .... same spot every time

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.24 [modified: usr/lib/ubiquity/bin/ubiquity usr/lib/ubiquity/plugins/ubi-partman.py usr/lib/ubiquity/plugins/ubi-usersetup.py]
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic i686
NonfreeKernelModules: symap_custom_3.5.0_23_generic_i686 symev_custom_3.5.0_23_generic_i686
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
CasperVersion: 1.315.1
Date: Sat Jun 22 13:38:48 2013
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Ervin Valentin (ervin23) wrote :
Ervin Valentin (ervin23) wrote :

 ... forgot to mention that the installation is on a Lenovo x230

Exception during installation:
Jun 22 09:45:04 ubuntu plugininstall.py: Traceback (most recent call last):
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1730, in <module>
Jun 22 09:45:04 ubuntu plugininstall.py: install.run()
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Jun 22 09:45:04 ubuntu plugininstall.py: func(self)
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Jun 22 09:45:04 ubuntu plugininstall.py: self.configure_plugins()
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 538, in configure_plugins
Jun 22 09:45:04 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Jun 22 09:45:04 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 1
Jun 22 09:45:04 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
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