Ubiquity crashes on installation.

Bug #1152157 reported by Michael Shilale
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The crash happens on the live cd installer. That is that I booted into a live environment then clicked on the "Install Ubuntu 12.04LTS" icon. The installer progress bar looked like it was finished installing and then the installer crashed.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.24
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic i686
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
CasperVersion: 1.315.1
Date: Thu Mar 7 08:01:23 2013
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- pci=nomsi
LiveMediaBuild: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MarkForUpload: True
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Michael Shilale (alphabetsoup) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Mar 7 13:00:42 ubuntu plugininstall.py: Traceback (most recent call last):
Mar 7 13:00:42 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1730, in <module>
Mar 7 13:00:42 ubuntu plugininstall.py: install.run()
Mar 7 13:00:42 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Mar 7 13:00:42 ubuntu plugininstall.py: func(self)
Mar 7 13:00:42 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Mar 7 13:00:42 ubuntu plugininstall.py: self.configure_plugins()
Mar 7 13:00:42 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 538, in configure_plugins
Mar 7 13:00:42 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Mar 7 13:00:42 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 1
Mar 7 13:00:42 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote :

Your system encountered multiple segfaults during the installation process which is rather abnormal. I'd run a test of your memory to ensure nothing is wrong with your hardware.

Mar 7 13:00:29 ubuntu kernel: [ 2015.875318] debconf-apt-pro[10056]: segfault at 586e4ac4 ip 08114cb3 sp bf917cc0 error 6 in perl[8048000+163000]
Mar 7 13:00:29 ubuntu choose-mirror[10101]: INFO: base system installable from CD; skipping mirror check
Mar 7 13:00:29 ubuntu choose-mirror[10101]: INFO: base system installable from CD; skipping architecture check
Mar 7 13:00:30 ubuntu kernel: [ 2016.897956] debconf-apt-pro[10401]: segfault at 4ff93ac4 ip 08114cb3 sp bfdfe430 error 6 in perl[8048000+163000]
Mar 7 13:00:31 ubuntu kernel: [ 2017.676989] debconf-apt-pro[10607]: segfault at 56509ac4 ip 08114cb3 sp bfc63530 error 6 in perl[8048000+163000]
Mar 7 13:00:31 ubuntu kernel: [ 2018.298889] debconf-apt-pro[10702]: segfault at 51499ac4 ip 08114cb3 sp bf9eacc0 error 6 in perl[8048000+163000]
Mar 7 13:00:33 ubuntu kernel: [ 2020.449359] debconf-apt-pro[10884]: segfault at 56053ac4 ip 08114cb3 sp bfaf4f10 error 6 in perl[8048000+163000]
Mar 7 13:00:34 ubuntu kernel: [ 2021.461376] debconf-apt-pro[11011]: segfault at 4bec8ac4 ip 08114cb3 sp bf9aef00 error 6 in perl[8048000+163000]
Mar 7 13:00:35 ubuntu kernel: [ 2022.391516] debconf-apt-pro[11148]: segfault at 582ebac4 ip 08114cb3 sp bfbf8bf0 error 6 in perl[8048000+163000]

Changed in ubiquity (Ubuntu):
importance: High → Medium
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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