installer crash during disk partion

Bug #113507 reported by sakkacca on 2007-05-09
6
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

I have attempted to install it twice it crashed both times now i cannot get back into my windows either help!!!!!!!!!!!!!!!! widows is on a seperate drive
We're sorry; the installer crashed. Please file a bug report at https://launchpad.net/distros/ubuntu/+source/ubiquity/+filebug and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:

raceback (most recent call last):
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1169, in watch_debconf_fd_helper
    return callback(source, debconf_condition)
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 154, in process_input
    self.exit_ui_loops()
  File "/usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py", line 269, in exit_ui_loops
    self.frontend.quit_main_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1600, in quit_main_loop
    gtk.main_quit()
RuntimeError: called outside of a mainloop

dear sir or madam i recieved this error message when i attempted to install the dvd on my computer as a newbie to linux i decided to try your product i bought the dvd from amazon, i am used to windows and have never used linux in the past so i have no idea what to do here if you could email and tell me what and where it is that you will need i will gladly give it to you. if this helps any i have the 6.06lts version dvd.

Jesus Gamio (jgamio) wrote :

Thank you for you report.

Can you talk about your machine specifications?
Did you install from a Live CD ? That mean if you be able to run Ubuntu from you Dvd and click the install program in the desktop.

Can you post here the follow files.

/var/log/installer/syslog
/var/log/syslog
/var/log/partman

You can find this files from the menu go to

Places->Local Machine this open nautilus where do you are going to see chapter /var/ click there then chapter /log/ in there are the files

Nathan Handler (nhandler) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comment. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". If you do choose to reopen this bug report, could you please try and verify if the bug you have experienced is still present in the Ubuntu Hardy Heron 8.04 installer? Thanks again!

Changed in ubiquity:
status: New → Invalid
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