ARM install stalls on keyboard detection

Bug #1099123 reported by Carla Sella
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

During installation of ARM Ubuntu Raring daily image on a Panda board, when you get to the keyboard window, you select a different keyboard from the one you have (in my case I had an Italian keyboard and selecte Iranian) then you click on detect keyboard, a window opens asking you to type some letters in, but you are not able to type them, after a while installation stalls and the "Wi-Fi Network Autentication Required" appears, but you cannot do anything anymore as everything stalls.
I was testing this image: http://cdimage.ubuntu.com/daily-live/20130113/raring-desktop-armhf+omap4.img.
Anyway this had happend on other Raring daily image tests, but after reboot the problem di not occur.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.13.9
ProcVersionSignature: Ubuntu 3.5.0-216.23-omap4 3.5.7.1
Uname: Linux 3.5.0-216-omap4 armv7l
ApportVersion: 2.8-0ubuntu1
Architecture: armhf
CasperVersion: 1.330
Date: Sun Jan 13 15:37:03 2013
InstallCmdLine: fixrtc quiet splash -- boot=casper only-ubiquity
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha armhf+omap4 (20130113)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1099123

tags: added: iso-testing
Revision history for this message
Carla Sella (carla-sella) wrote :

I'm attaching a screenshot of the stalled installation.

Revision history for this message
Carla Sella (carla-sella) wrote :

The second time I carried out an install using this same image but carrying out a "install entire disk" installation, keyboard detection worked.
I did the same as the prevoius install (I had carried out a "manual partitioning" one), selected irachi keyboard, pressed on detect keyboard, and this time my italian keyboard was correctly detected and installation carried on without stall like during the other install.

summary: - keyboard detection does not work during ARM image install
+ ARM install stalls on keyboard detection install
summary: - ARM install stalls on keyboard detection install
+ ARM install stalls on keyboard detection
Revision history for this message
Carla Sella (carla-sella) wrote :

Today with this image: http://cdimage.ubuntu.com/daily-live/20130314/raring-desktop-armhf+omap4.img
When I got to the keyboard window, I selected a different keyboard from the one I've got (I have an Italian keyboard), then clicked on the "detect keyboard" button and when I was asked to enter some keys to detect the keyboard installation stalled.
I could not enter anything in the keyboard window, but if I typed CTRL+ALT+F1 I could go to terminal and write something.

Revision history for this message
Carla Sella (carla-sella) wrote :
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Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :

Today with image: http://cdimage.ubuntu.com/daily-live/20130315/raring-desktop-armhf+omap4.img
After having my keyboard detected correctly and having clicked on the continue button, I go to the Personal information window and I could not enter any personal data there, I could not enter anything in any field.
The keyboard was working thoug as I could get to terminal with CTRL+ALT+F1 and type something there.
But when I got back to the personal information window by pressing CTRL+ALT+F7 I could not do anything.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect https://api.launchpad.net/1.0/bugs/1099123

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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