failure on install to USB drive. did an erase and install

Bug #1088338 reported by Richard M Brown
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
High
Unassigned

Bug Description

version is 12.10. tried to install to USB memory device

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.12.16
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
CasperVersion: 1.328
Date: Sun Dec 9 19:21:44 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Richard M Brown (richardmbrown) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Dec 10 03:01:56 ubuntu plugininstall.py: Traceback (most recent call last):
Dec 10 03:01:56 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1732, in <module>
Dec 10 03:01:56 ubuntu plugininstall.py: install.run()
Dec 10 03:01:56 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 81, in wrapper
Dec 10 03:01:56 ubuntu plugininstall.py: func(self)
Dec 10 03:01:56 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 207, in run
Dec 10 03:01:56 ubuntu plugininstall.py: self.configure_plugins()
Dec 10 03:01:56 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 572, in configure_plugins
Dec 10 03:01:56 ubuntu plugininstall.py: self.run_plugin(plugin)
Dec 10 03:01:56 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 549, in run_plugin
Dec 10 03:01:56 ubuntu plugininstall.py: "Plugin %s failed with code %s" % (plugin.NAME, ret))
Dec 10 03:01:56 ubuntu plugininstall.py: ubiquity.install_misc.InstallStepError: Plugin usersetup failed with code 2
Dec 10 03:01:56 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Jackson Doak (noskcaj) wrote :

did you md5 the iso? were you able to repeat this? what hardware are you using?

Revision history for this message
Brian Murray (brian-murray) wrote :

This appears to be a hardware error - from UbiquitySyslog.txt we see:

Dec 10 02:25:18 ubuntu os-prober: debug: running /usr/lib/os-probes/50mounted-tests on /dev/sde1
Dec 10 02:25:18 ubuntu kernel: [ 575.952765] sd 3:0:0:2: >ioctl_internal_command return code = 8070000
Dec 10 02:25:18 ubuntu kernel: [ 575.952773] : Sense Key : Hardware Error [current]
Dec 10 02:25:18 ubuntu kernel: [ 575.952780] : Add. Sense: No additional sense information
Dec 10 02:25:18 ubuntu kernel: [ 576.020782] sd 3:0:0:2: >ioctl_internal_command return code = 8070000
Dec 10 02:25:18 ubuntu kernel: [ 576.020789] : Sense Key : Hardware Error [current]
Dec 10 02:25:18 ubuntu kernel: [ 576.020796] : Add. Sense: No additional sense information

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
status: Confirmed → New
Revision history for this message
Phillip Susi (psusi) wrote :

Boy, this should have been closed 5 years ago when it was noted that this was a bad hard drive.

Changed in ubiquity (Ubuntu):
status: New → Invalid
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