Ubuntu 12.10 Installer crashes

Bug #1087038 reported by Kerry Calvert on 2012-12-05
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

Installing the ubuntu-12.10-desktop-i386.iso that has been imaged on a USB thumbdrive. The system had Ubuntu 11.10 running on it successfully, and was upgraded to 12.04 with the upgrade downloaded from the web through the Ubuntu desktop auto/updater. This was running successfully, and tried to upgrade to 12.10.

Have been having trying to get Ubuntu 12.10 on this system, and was advised to do the following prior to starting the upgrade.

in a terminal window entered the following commands:

sudo apt-get update
sudo apt-get install ubiquity gparted
sudo apt-get clean

Ubuntu grinds away for awhile, and then reports the install crashed, and generated bug report. I am filing this form from a browser that is running on the system that was running 12.04 and the installer crash occuring on the attempt to upgrade to 12.10.

When I try to do an install of 12.10 or 12.04, both will run a text screen that says

Starting CPU interrupt balancing daemon
save kernel messages
Starting Crash reporting daemon

and the system hangs here

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.12.16
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
CasperVersion: 1.328
Date: Wed Dec 5 14:45:27 2012
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper persistent initrd=/casper/initrd.lz splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Kerry Calvert (kerry-calvert) wrote :

Exception during installation:
Dec 5 22:42:19 ubuntu plugininstall.py: Traceback (most recent call last):
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1732, in <module>
Dec 5 22:42:19 ubuntu plugininstall.py: install.run()
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 81, in wrapper
Dec 5 22:42:19 ubuntu plugininstall.py: func(self)
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 256, in run
Dec 5 22:42:19 ubuntu plugininstall.py: self.remove_extras()
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1456, in remove_extras
Dec 5 22:42:19 ubuntu plugininstall.py: cache = Cache()
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 102, in __init__
Dec 5 22:42:19 ubuntu plugininstall.py: self.open(progress)
Dec 5 22:42:19 ubuntu plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 145, in open
Dec 5 22:42:19 ubuntu plugininstall.py: self._cache = apt_pkg.Cache(progress)
Dec 5 22:42:19 ubuntu plugininstall.py: SystemError: E:Unable to parse package file /target/var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_quantal_main_i18n_Translation-en (1), E:The package lists or status file could not be parsed or opened.
Dec 5 22:42:19 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1087038

tags: added: iso-testing
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