ubiquity hangs forever if you try to install on a computer with Mint 14 installed.

Bug #1081632 reported by Alistair Buxton on 2012-11-21

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

To reproduce:

1. Fire up virtualbox and make a new VM.
2. Obtain linuxmint-14-mate-dvd-64bit.iso and ubuntu-12.10-desktop-amd64.iso
3. Install Mint from the ISO into your new VM.
4. Boot up the Ubuntu ISO and try to install.

Expected result: Ubuntu is installed.

Actual result: Ubiquity hangs forever on the first screen (see screenshot.)

Alistair Buxton (a-j-buxton) wrote :
Dimitri John Ledkov (xnox) wrote :

Can you retrieve and attach /var/log/syslog and /var/log/installer/* ?
These can be automatically uploaded to launchpad if you switch to tty1 (CTRL-ALT-F1 in the VM) and type:
ubuntu-bug ubiquity

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Alistair Buxton (a-j-buxton) wrote :
Alistair Buxton (a-j-buxton) wrote :
  • dm Edit (7.1 KiB, text/plain)
Alistair Buxton (a-j-buxton) wrote :
Alistair Buxton (a-j-buxton) wrote :
Changed in ubiquity (Ubuntu):
status: Incomplete → New
Alistair Buxton (a-j-buxton) wrote :

This seems to happen if you try to install 12.10 over the top of 12.04 even. It's probably virtualbox specific in that case.

Xavier Guillot (valeryan-24) wrote :

Could it be the same problem as here (not in Virtualbox, but with 12.10 installed and an extended partition) :

https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1080701

Alistair Buxton (a-j-buxton) wrote :

No extended partition involved. It's probably the same bug though.

Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect https://api.launchpad.net/1.0/bugs/1081632

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
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