ubiquity hang after preparing install screen in 12.10

Bug #1075343 reported by Christian Göbel
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Using a usb-live-stick I try to install Lubuntu 12.10 (final) on my laptop and the following issue occurs:
After starting ubiquity, the installer hangs forever after the "preparing install" screen.
When hitting "continue" there is some usb-stick activity and some hard-disk activity and than nothing else happens.
I stopped ubiquity using the quit button.

Expected behavior: Provide choice about where to install ubuntu

Further remarks:
My system: Samsung x20, laptop with intel centrino platform.
Live-system is running fine, including gparted, fdisk, sfdisk, grub
I checked the usb-stick, before starting the system.
One hard-disk, no raid, WinXP, Ubuntu 11.04, Ubuntu 12.04 already installed.
In the past I had already problems to install on this laptop, with the live-installer. In the past I just used alternate installer which worked just fine. I am reporting this bug since the alternate disk is not available, now - so I would really like to see this issue fixed.

I started ubiquity in debug mode. log-files will be attached.
Please let me know if I can provide additional information.

Revision history for this message
Christian Göbel (christiangoebel) wrote :
Revision history for this message
Christian Göbel (christiangoebel) wrote :
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Christian Göbel (christiangoebel) wrote :
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Christian Göbel (christiangoebel) wrote :
tags: added: ubiquity-2.12.16
tags: added: quantal
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Christian Göbel (christiangoebel) wrote :

Not sure, where I read that there is no alternate disk for Lubuntu 12.10. I found the disk image and could install just fine using the alternate image. Using alternate provides a workaround. Not sure what are the differences between alternate and live-installer.

Nevertheless the reported issue is valid:
This is a very common Samsung laptop with Intel Centrino platform and standard hard disk.
Dual-boot with Windows - Nothing special, nothing fancy.
It would be great if Ubiquity could "just work" on this type of hardware.

Just drop a line if I can provide additional information.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
TraceyC (grrlgeek) wrote :

I confirm this bug still happens with the installer for 13.04. It is present in both the Ubuntu and Xubuntu installers. It occurs from both the Live CD and when choosing to install without trying X/Ubuntu.
This happened on a Lenovo W530 laptop.

Workaround:
Click "Quit" and confirm. Restart the installer, it will proceed normally.

Logs attached from my last Xubuntu install.
If I can provide any other information, I'm happy to do so, just ask.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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