12.04.1 installer crashed - /usr/lib/update-notifier/package-data-downloader", line 26, in <module>

Bug #1063425 reported by Blair Downie on 2012-10-07
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

Installer crashed, it then collected information to create a bug report. The installer brought me to this site, so hopefully the debug file is being logged?

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.20
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CasperVersion: 1.315
Date: Sun Oct 7 17:04:33 2012
InstallCmdLine: file=/cdrom/preseed/xubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Blair Downie (brdownie62) wrote :
Sasa Paporovic (melchiaros) wrote :

There are several tracebacks in the UbiquitySyslog.txt, it could be of wealth to read the log with care.

The last traceback that seems to end the installation process will be shown in the next comment.

Sasa Paporovic (melchiaros) wrote :

In UbiquitySyslog.txt:

Oct 7 21:03:26 xubuntu ubiquity: Processing triggers for update-notifier-common ...
Oct 7 21:03:29 xubuntu ubiquity: Traceback (most recent call last):
Oct 7 21:03:29 xubuntu ubiquity: File "/usr/lib/update-notifier/package-data-downloader", line 26, in <module>
Oct 7 21:03:29 xubuntu ubiquity:
Oct 7 21:03:29 xubuntu ubiquity: import debian.deb822
Oct 7 21:03:29 xubuntu ubiquity: File "/usr/lib/python2.7/dist-packages/debian/__init__.py", line 1, in <module>
Oct 7 21:03:29 xubuntu ubiquity:
Oct 7 21:03:29 xubuntu ubiquity: ken
Oct 7 21:03:29 xubuntu ubiquity:
Oct 7 21:03:29 xubuntu ubiquity: NameError
Oct 7 21:03:29 xubuntu ubiquity: :
Oct 7 21:03:29 xubuntu ubiquity: name 'ken' is not defined
Oct 7 21:03:29 xubuntu ubiquity:
Oct 7 21:03:29 xubuntu ubiquity: dpkg: error processing update-notifier-common (--unpack):
Oct 7 21:03:29 xubuntu ubiquity: subprocess installed post-installation script returned error exit status 1
Oct 7 21:03:29 xubuntu ubiquity: Errors were encountered while processing:
Oct 7 21:03:29 xubuntu ubiquity: update-notifier-common
Oct 7 21:03:29 xubuntu ubiquity: No apport report written because MaxReports is reached already
Oct 7 21:03:29 xubuntu ubiquity:
Oct 7 21:03:32 xubuntu ubiquity: Error in function:
Oct 7 21:03:32 xubuntu ubiquity:
Oct 7 21:03:32 xubuntu plugininstall.py: Exception during installation:
Oct 7 21:03:32 xubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Oct 7 21:03:32 xubuntu plugininstall.py:
Oct 7 21:04:24 xubuntu ubiquity: Gtk-Message: Failed to load module "atk-bridge"

Changed in ubiquity (Ubuntu):
status: New → Confirmed
summary: - installer crashed
+ 12.04.1 installer crashed - /usr/lib/update-notifier/package-data-
+ downloader", line 26, in <module>

Exception during installation:
Oct 7 21:03:32 xubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Oct 7 21:03:32 xubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
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