installer crashes before finalizing

Bug #1048695 reported by mnglfiddle on 2012-09-10
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
High
Unassigned

Bug Description

My initial install attempt crashed about half way through, giving me a notice that it was probably due to a defect in my install medium, which was a CD-ROM in this case.

I re-burned an install CD, and it looked as though the installer would complete. The progress bar had gone completely across and I was waiting, but it finally gave me another message stating that the installer had crashed. I am really not sure of the reason for this crash.

I have previously installed Ubuntu (including this version, 12.04) on many computers, over the past few years, and use Ubuntu solely as my operating system of choice. This computer is an older Toshiba laptop belonging to my inlaws, who also use Ubuntu, but have only recently decided to install Ubuntu to this machine.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.16
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386
CasperVersion: 1.315
Date: Mon Sep 10 11:24:07 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

mnglfiddle (mnglfiddle) wrote :
Brian Murray (brian-murray) wrote :

Sep 10 15:07:54 ubuntu ubiquity[2970]: Device /dev/sda3 not found in os-prober output
Sep 10 15:07:54 ubuntu ubiquity[2970]: switched to page partman
Sep 10 15:07:56 ubuntu ubiquity[2970]: Traceback (most recent call last):
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/misc.py", line 203, in boot_device
Sep 10 15:07:56 ubuntu ubiquity[2970]: for part in p.partitions():
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 206, in partitions
Sep 10 15:07:56 ubuntu ubiquity[2970]: self.open_dialog('PARTITIONS')
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 135, in open_dialog
Sep 10 15:07:56 ubuntu ubiquity[2970]: self.outf = open(outfifo, 'r')
Sep 10 15:07:56 ubuntu ubiquity[2970]: IOError: [Errno 2] No such file or directory: '/var/lib/partman/outfifo'
Sep 10 15:07:56 ubuntu ubiquity[2970]:
Sep 10 15:07:56 ubuntu ubiquity[2970]: Traceback (most recent call last):
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/misc.py", line 203, in boot_device
Sep 10 15:07:56 ubuntu ubiquity[2970]: for part in p.partitions():
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 206, in partitions
Sep 10 15:07:56 ubuntu ubiquity[2970]: self.open_dialog('PARTITIONS')
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 137, in open_dialog
Sep 10 15:07:56 ubuntu ubiquity[2970]: self.error_handler()
Sep 10 15:07:56 ubuntu ubiquity[2970]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 126, in error_handler
Sep 10 15:07:56 ubuntu ubiquity[2970]: raise PartedServerError(exception_type, message, options)
Sep 10 15:07:56 ubuntu ubiquity[2970]: PartedServerError: ('', '', [])
Sep 10 15:07:56 ubuntu ubiquity[2970]:
Sep 10 15:07:56 ubuntu ubiquity[2970]: debconffilter_done: ubi-partman (current: ubi-partman)
Sep 10 15:07:57 ubuntu ubiquity[2970]: switched to page prepare

Brian Murray (brian-murray) wrote :

Oh, actually the crash is much later:

Sep 10 15:21:33 ubuntu kernel: [ 1552.821239] chfn[14789]: segfault at 500 ip 00ac5741 sp bfd18ba0 error 4 in libpthread-2.15.so[ac0000+17000]
Sep 10 15:21:34 ubuntu user-setup: adduser: `/usr/bin/chfn -f Elizabeth McCoy mamaw' exited from signal 139. Exiting.
Sep 10 15:21:35 ubuntu kernel: [ 1554.389880] chpasswd[14793]: segfault at 500 ip 00f4b741 sp bf800bd0 error 4 in libpthread-2.15.so[f46000+17000]
Sep 10 15:21:35 ubuntu ubiquity: /usr/lib/ubiquity/user-setup/user-setup-apply: line 28: 14793 Segmentation fault (core dumped) $chroot $ROOT chpasswd <<EOF
Sep 10 15:21:35 ubuntu ubiquity: $USER:$PASSWD
Sep 10 15:21:35 ubuntu ubiquity: EOF
Sep 10 15:21:35 ubuntu ubiquity:
Sep 10 15:21:35 ubuntu plugininstall.py: log-output -t ubiquity umount /target/cdrom
Sep 10 15:21:35 ubuntu finish-install: Disabling CD in sources.list
Sep 10 15:21:35 ubuntu plugininstall.py: Exception during installation:
Sep 10 15:21:35 ubuntu plugininstall.py: Traceback (most recent call last):
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1735, in <module>
Sep 10 15:21:35 ubuntu plugininstall.py: install.run()
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Sep 10 15:21:35 ubuntu plugininstall.py: func(self)
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Sep 10 15:21:35 ubuntu plugininstall.py: self.configure_plugins()
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 545, in configure_plugins
Sep 10 15:21:35 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Sep 10 15:21:35 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 139
Sep 10 15:21:35 ubuntu plugininstall.py:

tags: added: ubi-usersetup
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed

Exception during installation:
Sep 10 15:21:35 ubuntu plugininstall.py: Traceback (most recent call last):
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1735, in <module>
Sep 10 15:21:35 ubuntu plugininstall.py: install.run()
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Sep 10 15:21:35 ubuntu plugininstall.py: func(self)
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Sep 10 15:21:35 ubuntu plugininstall.py: self.configure_plugins()
Sep 10 15:21:35 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 545, in configure_plugins
Sep 10 15:21:35 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Sep 10 15:21:35 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 139
Sep 10 15:21:35 ubuntu plugininstall.py:

tags: added: installer-crash
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