Install hangs at time zone selector

Bug #1039446 reported by Bilal Akhtar
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I'm installing the latest daily build (August 20, 2011) of Quantal with latest Ubiquity 2.11.22, and when I use Ubiquity to install Quantal on a regular 130GB Ext4 / partition and another larger Ext4 /home, everything goes fine until the time zone selector screen.

After I select the time zone and hit Continue, the Continue and Back buttons get greyed, the cursor starts spinning, and that's all that happens. Nothing happens after that. Ubiquity doesn't freeze though; I can still click on the time zone map and change my time zone, but since the Continue button is greyed, there's no way to proceed. I waited for 30 mins, but there's no disk activity, and nothing seems to be happening at all.

Attached are my syslog and installer debug log. I ran ubiquity from a gnome-terminal from the live usb of the said daily build (just to catch any console output), and there was no console output.

Tags: iso-testing
Revision history for this message
Bilal Akhtar (bilalakhtar) wrote :
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Bilal Akhtar (bilalakhtar) wrote :
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Bilal Akhtar (bilalakhtar) wrote :
description: updated
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Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1039446

tags: added: iso-testing
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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Paulo Narciso (p-narciso) wrote :

I got the same issue wit 20/09/2012 daily build, I install linux in a custom partition, select grub to install on root partition, instead of mbr (I use easybcd), and installation hangs in timezone selection.

I can't get to the keyboard selection, and I can the the installation status bar moving and files being installed, but I can't proceed from that point.

Alpha 3 doesn't have this issue, so something become broken after that.

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Sergey Salnikov (serg-salnikov) wrote :

Got this bug with Lubuntu amd64 daily 2012-09-23, written to usb hard disk with dd. Works with the same image, the same usb disk and Unetbootin.

Maybe linked in some way to BIOS behavior: with the hybrid ISO my BIOS (ASUS P8H67M-LE motherboard) displayed only one relevant entry in boot menu, "<hdd model>"; and with MBR, FAT32 and Unetbootin it displayed two, "<hdd model>" rebooted immediately and "EFI: <hdd model>" worked (I don't understand this; I use a traditional MBR on both disks, internal and USB; after installation in this manner I got grub-efi-amd64, it refused to work, just as expected, had to install grub-pc manually).

Tried Ubuntu daily and Lubuntu Beta 1 with dd, they hanged in the same way.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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