Installer crashed after clicking "Install now" - /usr/share/ubiquity/install.py", line 689, in <module>

Bug #1037948 reported by Thomas Blarre
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Unassigned

Bug Description

Twice in a row I tried to install Kubuntu 12.04, and I had the same message telling me the installer crashed as soon as I clicked "Install Now" after entering the different personal information (Full Name, password, etc...).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.16
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386
CasperVersion: 1.315
Date: Fri Aug 17 10:06:01 2012
InstallCmdLine: file=/cdrom/preseed/kubuntu.seed boot=casper maybe-ubiquity initrd=/casper/initrd.lz quiet splash --
LiveMediaBuild: Kubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Thomas Blarre (thomas-blarre) wrote :
Revision history for this message
Sasa Paporovic (melchiaros) wrote :

In UbiquitySyslog.txt:

Aug 17 08:02:41 kubuntu install.py: Exception during installation:
Aug 17 08:02:41 kubuntu install.py: Traceback (most recent call last):
Aug 17 08:02:41 kubuntu install.py: File "/usr/share/ubiquity/install.py", line 689, in <module>
Aug 17 08:02:41 kubuntu install.py: install.run()
Aug 17 08:02:41 kubuntu install.py: File "/usr/share/ubiquity/install.py", line 129, in run
Aug 17 08:02:41 kubuntu install.py: self.copy_all()
Aug 17 08:02:41 kubuntu install.py: File "/usr/share/ubiquity/install.py", line 465, in copy_all
Aug 17 08:02:41 kubuntu install.py: self.db.progress('SET', 10 + copy_progress)
Aug 17 08:02:41 kubuntu install.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 60, in <lambda>
Aug 17 08:02:41 kubuntu install.py: lambda *args, **kw: self.command(command, *args, **kw))
Aug 17 08:02:41 kubuntu install.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 65, in command
Aug 17 08:02:41 kubuntu install.py: self.write.flush()
Aug 17 08:02:41 kubuntu install.py: IOError: [Errno 32] Broken pipe
Aug 17 08:02:41 kubuntu install.py:
Aug 17 08:03:11 kubuntu acpid: client 2421[0:0] has disconnected
Aug 17 08:03:11 kubuntu acpid: client connected from 12281[0:0]
Aug 17 08:03:11 kubuntu acpid: 1 client rule loaded
Aug 17 08:03:35 kubuntu dbus[1480]: [system] Activating service name='org.kde.powerdevil.backlighthelper' (using servicehelper)
Aug 17 08:03:35 kubuntu org.kde.powerdevil.backlighthelper: QDBusConnection: system D-Bus connection created before QCoreApplication. Application may misbehave.

summary: - Installer crashed after clicking "Install now" - Fresh Install Kubuntu
- 12.04
+ Installer crashed after clicking "Install now" -
+ /usr/share/ubiquity/install.py", line 689, in <module>
tags: added: kubuntu
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1037948

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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