a11y installation crash

Bug #1008502 reported by Fabio Marconi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Jun 4 13:04:58 ubuntu ubiquity[5594]: switched to page timezone
Jun 4 13:04:59 ubuntu ubiquity[5594]: Exception in GTK frontend (invoking crash handler):
Jun 4 13:04:59 ubuntu ubiquity[5594]: Traceback (most recent call last):
Jun 4 13:04:59 ubuntu ubiquity[5594]: File "/usr/lib/ubiquity/plugins/ubi-timezone.py", line 176, in geoname_cb
Jun 4 13:04:59 ubuntu ubiquity[5594]: message.reason_phrase)).encode('UTF-8'))

Jun 4 13:04:59 ubuntu ubiquity[5594]: TypeError: must be str, not bytes

Jun 4 13:04:59 ubuntu ubiquity[5594]:
Jun 4 13:05:00 ubuntu ubiquity[5594]: log-output -t ubiquity /usr/share/apport/apport-gtk
Jun 4 13:05:00 ubuntu ubiquity[5594]: Reverting lockdown of the desktop environment.

Hello
performing an installation with screen reader, ubiquity crash (apport don't capture), at timezone select step.
Thanks
Fabio

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.11.3
ProcVersionSignature: Ubuntu 3.4.0-3.8-generic 3.4.0
Uname: Linux 3.4.0-3-generic x86_64
ApportVersion: 2.1.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.317
Date: Mon Jun 4 13:09:04 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120604)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
description: updated
description: updated
tags: added: a11y
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1008502

tags: added: iso-testing
Revision history for this message
Brian Murray (brian-murray) wrote :

I believe this was unrelated to a11y and was actually python 2/3 issue. This code has changed and there is no longer a call to encode.

elif message.status_code != Soup.KnownStatusCode.OK:
 # Log but otherwise ignore failures.
            syslog.syslog(
                'Geoname lookup for "%s" failed: %d %s' %
                (text, message.status_code, message.reason_phrase))

So I imagine this is resolved but could you please test it again? Thanks in advance!

Changed in ubiquity (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Alan Bell (alanbell) wrote :

I have just been through the full Quantal installer with a11y and had no crashes now

Changed in ubiquity (Ubuntu):
status: Incomplete → Fix Released
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