Ubuntu Quantal Desktop 20120523 failed to install: ubi-timezone failed with exit code 2

[Jean-Baptiste Lallement]

Ubuntu Quantal Desktop 21120523 failed to install

Installation failed in timezone step and while copying files

TEST CASE:
1. Start Ubiquity from a Live Session
2. Keep the defaults for the steps language and prepare
3. partman: select 'Erase and install Quantal'
4. timezone: Press continue before file copy starts

ACTUAL RESULT:
This crash

From debug log (first error is just a typo on my side):
"""
May 23 15:57:42 ubiquity: ['log-output', '-t', 'ubiquity', '--pass-stdout', '/usr/share/ubiquity/clock-setup'] exited with code 2
[...]
May 23 15:57:48 debconf (filter): <-- SUBST ubiquity/install/copying_error/hd_fault ERROR [Errno 2] No such file or directory: '/target/lib/modules/3.4.0-3-generic/kernel/drivers/firewire/firewire-sbp2.ko'
debconf (developer): <-- SUBST ubiquity/install/copying_error/hd_fault ERROR [Errno\ 2]\ No\ such\ file\ or\ directory:\ '/target/lib/modules/3.4.0-3-generic/kernel/drivers/firewire/firewire-sbp2.ko'
debconf (developer): --> 0
May 23 15:57:48 debconf (filter): <-- INPUT critical ubiquity/install/copying_error/hd_fault
debconf (developer): <-- METAGET ubiquity/install/copying_error/hd_fault Type
debconf (developer): --> 1 error
May 23 15:57:48 debconf (filter): error widget found for ubiquity/install/copying_error/hd_fault
debconf (developer): <-- METAGET ubiquity/install/copying_error/hd_fault description
debconf (developer): --> 1 Installation Failed
debconf (developer): <-- METAGET ubiquity/install/copying_error/hd_fault extended_description
debconf (developer): --> 1 The installer encountered an error copying files to the hard disk:\n\n[Errno 2] No such file or directory: '/target/lib/modules/3.4.0-3-generic/kernel/drivers/firewire/firewire-sbp2.ko'\n\nThis is often due to a faulty hard disk. It may help to check whether the hard disk is old and in need of replacement, or to move the system to a cooler environment.
"""

From syslog:
"""
May 23 13:57:42 ubuntu ubiquity: sed: can't read /target/etc/default/rcS: No such file or directory
May 23 13:57:42 ubuntu ubiquity[5390]: debconffilter_done: ubi-timezone (current: ubi-timezone)
May 23 13:57:42 ubuntu ubiquity[5390]: dbfilter_handle_status: ('ubi-timezone', 2)
"""

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.11.1 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 3.4.0-3.7-generic 3.4.0
Uname: Linux 3.4.0-3-generic x86_64
ApportVersion: 2.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.317
Date: Wed May 23 15:57:55 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120523)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Jean-Baptiste Lallement (jibel)]

The file copy error only occurs when the user quit the ubi-timezone error dialog because /target is unmounted and ubiquity continues the copy.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[jerrylamos (jerrylamos)]

In my case ubi failed with code 2 selected "try again" button, no change, then "continue" just to see if the dire warnings would mean anything.

The install boot was from USB flash memory "startup disk" created by precise, and the install target a USB hard drive so hopefully the main hard drive would not be damaged.

Install completed satisfactorily, and on rebooting the correct time - timezone 5 - is used.

This was on a Acer Aspire 1 netbook.

Same USB flash memory used to install on hard drive of Compaq Presario tower, no errors.

Anyone have any idea what the "code 2" could mean?

Jerry

[Colin Watson (cjwatson)]

"Code 2" isn't debuggable on its own without logs.

[jerrylamos (jerrylamos)]

Colin's comment #5 - I've done a couple installs since, some success and some fail (Squashfs unable ....) without repeat of the Code 2.
What logs should I look for in this case? There are a number scattered around with various failures reported. Didn't most of the useful ones (if any) disappear when install completed?

Thanks, Jerry

[jerrylamos (jerrylamos)]

Thanks, Colin.

Did a zsync and install again today, same code 2 error, install went on fine. I did save /var/log/*log doesn't look like you need it.

BTW, quantal startup disk creator not successful. Booted to a purple splotch cursor black X instead of arrow, and with just the Examples and Install icons, no desktop launcher or panel.

Install successful using precise startup disk creator to USB flash, only error was the code 2 and on booting the very typical _usr_lib_gnome-settings-daemon_gnome-settings-daemon.1000.crash which doesn't seem to cause any trouble.

Up and running. Will try some more zsync .iso installs on netbook, notebook, tower as Alpha 1 approaches.

Jerry

[Launchpad Janitor (janitor)]

This bug was fixed in the package ubiquity - 2.11.4

---------------
ubiquity (2.11.4) quantal; urgency=low

  [ Colin Watson ]
  * Force the locale to en_US.UTF-8 for the timezone tests.
  * Fix seddery of clock-setup/finish-install.d/10clock-setup to handle
    changes in clock-setup 0.110 (LP: #1003443).
  * Automatic update of included source packages: flash-kernel
    3.0~rc.4ubuntu1.
  * In the shell script syntax check, filter out *.po and *.pot files
    straight away before doing the slower check using file(1). There are
    lots of these and it takes quite a long time otherwise.
  * Add several Lintian overrides.

  [ Dmitrijs Ledkovs ]
  * Remove migration-assistant's UI definitions.

  [ Martin Pitt ]
  * scripts/simple-plugins, ubiquity/plugins/ubi-prepare.py: Move from Jockey
    to "ubuntu-drivers autoinstall". Add ubuntu-drivers-common Recommends: for
    this.
  * scripts/plugininstall.py: Drop jockey --check-composite call. It is
    obsolete as the free drivers now provide 3D support. Automatic
    installation of graphics drivers is controlled and covered by
    ubuntu-drivers autoinstall now.

  [ Mario Limonciello ]
  * Don't encode callbacks in UTF8 in the timezone plugin anymore. The strings
    are already unicode.
 -- Colin Watson <email address hidden> Fri, 01 Jun 2012 14:49:41 +0100

[Colin Watson (cjwatson)]

On Fri, Jun 01, 2012 at 02:00:30PM -0000, jerrylamos wrote:
> Did a zsync and install again today, same code 2 error, install went on
> fine. I did save /var/log/*log doesn't look like you need it.

Indeed not, thanks.

> BTW, quantal startup disk creator not successful. Booted to a purple
> splotch cursor black X instead of arrow, and with just the Examples and
> Install icons, no desktop launcher or panel.

Please file a separate bug about this on usb-creator. It may well be a
regression due to the Python 3 port.