Installer Crashed

[Daniel Cortes]

Crashed while installing

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.16
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
CasperVersion: 1.315
Date: Thu May 17 20:47:23 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu Foundations Team Bug Bot (crichton)]

Exception during installation:
May 18 03:42:48 ubuntu plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
May 18 03:42:48 ubuntu plugininstall.py:

[Brian Murray (brian-murray)]

From the syslog file we see:

May 18 03:42:46 ubuntu ubiquity: E: mkinitramfs failure cpio 141 gzip 0
May 18 03:42:46 ubuntu ubiquity: update-initramfs: failed for /boot/initrd.img-3.2.0-23-generic with 1.
May 18 03:42:46 ubuntu ubiquity: dpkg: error processing initramfs-tools (--purge):
May 18 03:42:46 ubuntu ubiquity: subprocess installed post-installation script returned error exit status 1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Phillip Susi (psusi)]

This appears to have been a case of a broken disk drive or controller:

[ 274.821740] ata1.00: exception Emask 0x10 SAct 0x7fffffff SErr 0x400000 action 0x6 frozen
[ 274.821751] ata1.00: irq_stat 0x08000000, interface fatal error
[ 274.821760] ata1: SError: { Handshk }
[ 274.821768] ata1.00: failed command: WRITE FPDMA QUEUED
[ 274.821783] ata1.00: cmd 61/18:00:c0:2b:50/00:00:1e:00:00/40 tag 0 ncq 12288 out
[ 274.821786] res 40/00:bc:e8:27:d0/00:00:1e:00:00/40 Emask 0x10 (ATA bus error)