autoinstall crashing on 24.04 desktop daily build

Bug #2055418 reported by Jeff Hillman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
Invalid
Undecided
Unassigned
tracker (Ubuntu)
New
Undecided
Unassigned

Bug Description

Classis 24.04
Daily build 02-28-2024
AMD64

Using the following autoinstall user-data file, the installer crashes as soon as it loads in the GUI.

```
#cloud-config
autoinstall:
  version: 1

  apt:
    geoip: true
    preserve_sources_list: false
    primary:
    - arches: [amd64, i386]
      uri: http://archive.ubuntu.com/ubuntu
    - arches: [default]
      uri: http://ports.ubuntu.com/ubuntu-ports

  kernel:
    package: linux-generic-hwe-22.04

  codecs:
    install: false
  drivers:
    install: false

  oem:
    install: auto
  source:
    id: ubuntu-desktop-minimal
    search_drivers: false
  timezone: America/Chicago
  updates: security

  identity:
    hostname: tiny
    password: $6$NtXwPsM/enBpRMOS$lxsTsJPuSzovFVWJdN3TF89yaqVzLTeqthUD8feRljnTs6EENgkOqttrkd3fiNWJFqRqi.5/m7RUi6.IgKkwb0
    username: ubuntu
  keyboard:
    layout: us
    toggle: null
    variant: ''
  locale: en_US
  #refresh-installer:
  # update: yes

  storage:
    layout:
      name: hybrid
      encrypted: yes

  ssh:
    allow-pw: true
    install-server: true
    authorized-keys:

      - [key-1]
      - [key-2]
```

An ubuntu GUI crash report window appears, saying that the process /usr/libexec/tracker-extract-3 is what crashed.

Attached is the entirety of the /var/log/installer directory.

This same autoinstall file used in conjunction with a 23.10.1 ISO works perfectly fine. TPM+FDE and all.

Revision history for this message
Jeff Hillman (jhillman) wrote :
Revision history for this message
Chris Peterson (cpete) wrote :

Hi,

Thanks for your report and providing some logs! Could you try the install again and run `sudo apport-cli -u 2055418 -c /var/crash/*.crash` in the terminal? This should collect a bit more information and dump it here so we can investigate further.

Thank you,
Chris

Revision history for this message
Jeff Hillman (jhillman) wrote :

@crish it doesn't appear to like that command:

$ sudo apport-cli -u 2055418 -c /var/crash/*.crash
Usage: apport-cli [options] [symptom|pid|package|program path|.apport/.crash file]

apport-cli: error: -u/--update-bug option cannot be used together with options for a new report

Revision history for this message
Jeff Hillman (jhillman) wrote :

contents of /var/crash attached

Revision history for this message
Chris Peterson (cpete) wrote :

Hi Jeff, apologies for the delay in getting back to you. Based on the crash report provided it looks like it was a bug with the tracker package. I think this should be sorted by now though!

Changed in subiquity:
status: New → Invalid
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