touchpad-indicator crashes choosing Options menu and cannot be set up

Bug #1334874 reported by Gianfranco Nicola
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Touchpad-indicator
Fix Released
High
Lorenzo Carbonell
touchpad-indicator (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Lubuntu 14.04 LTS (LXDE desktop). Olidata laptop, intel centrino, 2GB RAM. Fresh installation.
steps to reproduce:
1) reboot
2) from Lubuntu menu choose Accessories > Touchpad indicator
    ==>Touchpad Indicator starts and is icon shows in tray area
3) Right-clic touchpad indicator icon in tray area
4) Choose Options
     ==>Touchpad Indicator crashes
     ==>Options menu item becomes disabled
     ==> Touchpad Indicator cannot be configured and set up to start automatically.
    ==>neverthless, Touchpad Indicator keeps on working. Choosing Enable/disable touchpad menu items works fine.
stopping and restarting touchpad indicator does not solve the issue.
crash report details (I am not able to paste here) talks about
"
configurator.py, line 36, in get
return self.params[key]
KeyError:'natural_scrolling'

Revision history for this message
Dimitar Vladimirov (dimitar-vladimirov-92) wrote :

I've got the exact same issue, has someone come up with a solution or something?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in touchpad-indicator (Ubuntu):
status: New → Confirmed
Revision history for this message
Jason Gambrel (jaygambrel) wrote :

Same for me. Interestingly it was working fine when I was running kernel 3.11 with Trusty. As soon as I updated the kernel to 3.13, I started receiving this error. Looks identical to the problem they are having with Mint 17(Bug 1334457 ). I assume for the same reason. The text returned from the terminal is:

<gettext.GNUTranslations object at 0x7fe0891b67b8>
#####################################################
#####################################################
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Version: x86_64
#####################################################

Touchpad-Indicator version: 1.0.2-0extras14.04.1-src
#####################################################
'natural_scrolling'
Traceback (most recent call last):
  File "/opt/extras.ubuntu.com/touchpad-indicator/share/touchpad-indicator/configurator.py", line 36, in get
    return self.params[key]
KeyError: 'natural_scrolling'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/extras.ubuntu.com/touchpad-indicator/share/touchpad-indicator/touchpad_indicator.py", line 359, in on_preferences_item
    preferences_dialog = PreferencesDialog()
  File "/opt/extras.ubuntu.com/touchpad-indicator/share/touchpad-indicator/preferences_dialog.py", line 209, in __init__
    self.load_preferences()
  File "/opt/extras.ubuntu.com/touchpad-indicator/share/touchpad-indicator/preferences_dialog.py", line 298, in load_preferences
    self.checkbutton46.set_active(configuration.get('natural_scrolling'))
  File "/opt/extras.ubuntu.com/touchpad-indicator/share/touchpad-indicator/configurator.py", line 39, in get
    self.params[key] = comun.PARAMS[key]
KeyError: 'natural_scrolling'

Changed in touchpad-indicator:
assignee: nobody → Lorenzo Carbonell (lorenzo-carbonell)
importance: Undecided → High
status: New → Fix Released
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