totem does not open clicking on a ogg file

Bug #826893 reported by Carla Sella
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

During test case: "Test Audio Headphones - Case ID: hhi-001" on my HP-G62 laptop, when clicking on the file "How fast.ogg" Totem does not open, it opens and immediatly closes again, everything is ok clicking on the "Josh Woodward - Swansong.ogg" file, banshee opens correctly.
When trying to report the bug I get the error in the attached image.

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Sam_ (and-sam) wrote :

Thanks for reporting the bug. There was a bug with Totem crashing which is fixed. You need to upgrade packages as the attached image advises.
Please open a terminal and run: sudo apt-get dist-upgrade
Avoid to upgrade via update-manager since there is an unsolved bug at the moment.

affects: linux (Ubuntu) → totem (Ubuntu)
Changed in totem (Ubuntu):
status: New → Incomplete
Revision history for this message
Carla Sella (carla-sella) wrote :

After doing a apt-get dist-upgrade, now totem opens correctly when I click on the file "How fast.ogg".
Thanks.

Changed in totem (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/826893

tags: added: laptop-testing
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