GStreamer encountered a general supporting library error.

Bug #544660 reported by Christoph Korn on 2010-03-22
This bug affects 35 people
Affects Status Importance Assigned to Milestone
Fix Released
totem (Ubuntu)
Nominated for Lucid by Seth Kriticos

Bug Description

I searched for "blackened" with the YouTube plugin and got this error:
GStreamer encountered a general supporting library error.

The terminal output is:
** Message: Error: GStreamer encountered a general supporting library error.
gstffmpegdemux.c(1243): gst_ffmpegdemux_open (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin0/GstDecodeBin2:decodebin20/ffdemux_swf:ffdemux_swf0:
Input/output error

ProblemType: Bug
Architecture: amd64
Date: Tue Mar 23 00:13:50 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/totem
InstallationMedia: Error: [Errno 13] Permission denied: '/var/log/installer/media-info'
NonfreeKernelModules: nvidia
Package: libgstreamer0.10-0 0.10.28-1
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: gstreamer0.10
Uname: Linux 2.6.32-16-generic x86_64

Related branches

Christoph Korn (c-korn) wrote :
Fatih Bostancı (fbostanci) wrote :

I can confirm this bug.

10.04 32 bit.

Seth Kriticos (seth-kriticos) wrote :

I can confirm this bug on 9.10 (64bit) and 10.04 beta1 (32bit) too.

YouTube seems to have changed their site just recently and globally broke the totem YouTube plug-in on both, my Karmic box and my Lucid virtual machine.

As this plug-in is installed by default on Lucid, this should either be fixed before final release or moved from the totem-plugins to the totem-plugins-extras package (which is not installed by default) and fixed later.

Seth Kriticos (seth-kriticos) wrote :

Ps. Pretty sure it's not a library issue. The plug-in was not touched since 5 months on my host system and worked only a few days ago, but drops the error now.

Here is the date from the last update:

ls -l /var/lib/dpkg/info/totem-plugins.list
-rw-r--r-- 1 root root 3342 2009-11-24 19:52 /var/lib/dpkg/info/totem-plugins.list

Changed in gstreamer0.10 (Ubuntu):
status: New → Confirmed
Lemmiwinks (lemmiwinks) wrote :

I get the same error, since today no video seems to work anymore. Before, there where only a few which brought up that error message.

Lemmiwinks (lemmiwinks) wrote :
Richard (richard-njoyscience) wrote :

I used to be able to watch YouTube on Totem, then a while back started getting the odd video with "GStreamer encountered a general supporting library error." error. Now they all seem to give that error. Just Googling around, it looks like a YouTube server side change?

This occurs for me as well.

Sebastien Bacher (seb128) wrote :

thank you for your bug report, youtube changed their website again and totem needs to be update, see, the change will be uploaded soon to lucid

affects: gstreamer0.10 (Ubuntu) → totem (Ubuntu)
Changed in totem (Ubuntu):
importance: Undecided → Low
status: Confirmed → Fix Committed
affects: totem (Ubuntu) → gstreamer0.10 (Ubuntu)
affects: gstreamer0.10 (Ubuntu) → totem (Ubuntu)
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package totem - 2.30.0-0ubuntu3

totem (2.30.0-0ubuntu3) lucid; urgency=low

  * debian/patches/91_git_youtube_regex.patch:
    - git change to fix youtube video playing issues to website change
      (lp: #544660)
  * debian/patches/92_git_trailer_apple.patch:
    - git change to fix playing on the website
      (lp: #431817)
 -- Sebastien Bacher <email address hidden> Wed, 07 Apr 2010 00:39:37 +0200

Changed in totem (Ubuntu):
status: Fix Committed → Fix Released
Changed in totem:
status: Unknown → Fix Released
AX (bimbo357) on 2010-04-20
Changed in totem (Ubuntu):
assignee: nobody → AX (bimbo357)
Changed in totem:
importance: Unknown → Medium
Jan Skala (101speirs) wrote :

Hello, this has error occurred on my and also my brother's PC. I use Totem 2.32.0 and GStreamer 0.10.30, Ubuntu 10.10 with latest update. While playing video from YouTube through Totem plugin.

Terminal output:

** Message: Error: V GStreamer došlo k chybě obecné podpůrné knihovny.
gstffmpegdemux.c(1255): gst_ffmpegdemux_open (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin1/GstDecodeBin2:decodebin21/ffdemux_swf:ffdemux_swf1:
Input/output error

(Message means: "GStreamer encountered a general supporting library error." as in first post.)

Federico Ruggiero (fedd) wrote :

I get same error.

Terminal output:

** Message: Error: GStreamer ha incontrato un errore generico nelle librerie di supporto.
gstffmpegdemux.c(1255): gst_ffmpegdemux_open (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin0/GstDecodeBin2:decodebin20/ffdemux_swf:ffdemux_swf0:
Input/output error

It seems that youtube has updated the site and consequently the plugin does not work anymore.

I use ubuntu 10.10 64 bit version all updated.

Yes same for me, on both 10.10 amd64 and 10.04 32bit.

Krack (krack3rz) wrote :

I got the same problem, it says: "GStreamer encountered a general supporting library error."
Using Ubuntu 10.10 all latest updates.

I'm quite new, i see it says "fix released" here but i cannot find it, does that mean its in the update database or w.e?
Or is this problem not fixed yet?

Martin-Éric Racine (q-funk) wrote :

The problem returns every time Google changes its mind about the YouTube API.

kuh3h3 (kuh3h3) wrote :

for me same error.
maybe recent totem(2.32.2)ubuntu 11.04 also failed to fix GStreamer error.
old error reoccured.

jovan dragisic (jdragisic) wrote :

same here, totem 2.32.0, gstreamer 0.10.30 on maverick i686. way to go, youtube.

** Message: Error: GStreamer encountered a general supporting library error.
gstffmpegdemux.c(1255): gst_ffmpegdemux_open (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin0/GstDecodeBin2:decodebin20/ffdemux_swf:ffdemux_swf0:
Input/output error

peppe61 (newpeople) wrote :

Confermo errore: Riproduttore multimediale Totem 2.32.0 - Il riproduttore multimediale utilizza GStreamer 0.10.30
                                 Sistema operativo Ubuntu 10.10 ( linux-image-2.6.35-28 )

                                                                     Si è verificato un errore
                                                            GStreamer ha incontrato un errore
                                                             generico nelle librerie di supporto.

galess (galess) wrote :

I got the same error
version: Ubuntu 10.4 32 bit
totem 2.30.2
Linux 2.6.32-36-generic-pae #79-Ubuntu SMP Tue Nov 8 23:25:26 UTC 2011 i686 GNU/Linux

** Message: Error: GStreamer encountered a general supporting library error.
gstffmpegdemux.c(1255): gst_ffmpegdemux_open (): /GstPlayBin2:play/GstURIDecodeBin:uridecodebin2/GstDecodeBin2:decodebin22/ffdemux_swf:ffdemux_swf2:
Input/output error

Pom (pom4pom) wrote :

If I read these posts correctly, there is no fix at this time (April, 2012), correct?

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