Totem does not close when clicking the close button after playing a video

Bug #447465 reported by Carlos Joel Delgado Pizarro
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
totem (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Binary package hint: totem

Totem does not close when I click the close button on the title bar after I started to play the video /usr/share/example-content/Ubuntu_Free_Culture_Showcase/SpiritOfUbuntu.ogv when I continually click on the close button Apport is launched and I click the button "Informar un problema" (Report a bug, maybe in English) but Apport does not work either, it show "Recopilando Información" (Gathering Information) and it passed about 20 minutes and it seems to be stuck. So I could not use Apport to report this problem.

The way to reproduce this is:
1.- Start Ubuntu and do not do anything else
2.- Go to the "Examples" folder in your home folder
3.- Go to "Ubuntu_Free_Culture_Showcase" folder there
4.- Open (double click) on the SpiritOfUbuntu.ogv video
5.- When it is playing click on the Close button on the title bar.
 --> Totem doesn't close, and when Apport is launched, it does not work either.

On:
Linux 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:23 UTC 2009 x86_64 GNU/Linux
Gnome 2.28.0 compiled on Sep/21/2009
Totem 2.28.0 with GStreamer 0.10.24

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Is the application hanged? Could you get a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in totem (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
importance: Low → Medium
Revision history for this message
Carlos Joel Delgado Pizarro (c0x6a) wrote :

Here is the GDB file, The line 30 is when I click on the close button and Totem does not close.

Revision history for this message
Sebastien Bacher (seb128) wrote :

you should use ubuntu-bug to send bugs or at least give the exact package versions you are using. the issue is similar to bug #421318 which is fixed in 2.28.0-0ubuntu2

Revision history for this message
Carlos Joel Delgado Pizarro (c0x6a) wrote :

Versions I am using:
Karmic Koala 9.10 beta
Linux 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:23 UTC 2009 x86_64 GNU/Linux
Gnome 2.28.0 compiled on Sep/21/2009
Totem 2.28.0 with GStreamer 0.10.24

Revision history for this message
Sebastien Bacher (seb128) wrote :

there is still no package version there, could you run dpkg -l | grep totem too?

Revision history for this message
Carlos Joel Delgado Pizarro (c0x6a) wrote : Re: [Bug 447465] Re: Totem does not close when clicking the close button after playing a video

betatester@Cinty-I:~$ dpkg -l | grep totem
ii libtotem-plparser12
2.28.0-1 Totem Playlist Parser library -
runtime file
ii totem
2.28.0-0ubuntu1 A simple media player for the
GNOME desktop
ii totem-common
2.28.0-0ubuntu1 Data files for the Totem media
player
ii totem-mozilla
2.28.0-0ubuntu1 Totem Mozilla plugin
ii totem-plugins
2.28.0-0ubuntu1 Plugins for the Totem media
player

Revision history for this message
Carlos Joel Delgado Pizarro (c0x6a) wrote :

I updated totem from 2.28.0-0ubuntu1 to 2.28.0-0ubuntu4 and the problem seems to be solved.
Now totem is closed when clicking the close button while playing video (and audio).

Revision history for this message
Sebastien Bacher (seb128) wrote :

closing the bug since that works now

Changed in totem (Ubuntu):
status: Incomplete → Fix Released
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