Ubuntu
totem package

Totem window is all black in Wayland sessions on Sandy Bridge (and Clarkdale) CPUs

Bug #1770725 reported by Cristian Aravena Romero on 2018-05-11

This bug affects 4 people

	Status	Importance	Assigned to
Gstreamer1.0	Incomplete	Medium	gnome-bugs #796033
gstreamer-vaapi (Ubuntu)	Confirmed	Medium	Unassigned
totem (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Hello,

You can not see the image of the movie.

Regards,
--
Cristian Aravena Romero (caravena)

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: libgstreamer1.0-0 1.14.0-1
Uname: Linux 4.16.7-041607-generic x86_64
ApportVersion: 2.20.10-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu-communitheme:ubuntu:GNOME
Date: Fri May 11 15:35:17 2018
InstallationDate: Installed on 2017-10-13 (210 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
SourcePackage: gstreamer1.0
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-11:

Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
GstreamerVersions.txt Edit (3.8 KiB, text/plain; charset="utf-8")
LogAlsaMixer.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (971 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (331 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (75.9 KiB, text/plain; charset="utf-8")

summary:

- [Wayland] You can not see the image of the movie
+ You can not see the image of the movie

Bug Watch Updater (bug-watch-updater) on 2018-05-12

Changed in gstreamer1.0:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Bug Watch Updater (bug-watch-updater) on 2018-05-13

Changed in gstreamer1.0:
status:	Confirmed → Incomplete

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-05-16: Re: You can not see the image of the movie

Please run this command and send us the output:

lspci -k

no longer affects:	wayland (Ubuntu)
Changed in gstreamer1.0 (Ubuntu):
status:	New → Incomplete
Changed in totem (Ubuntu):
status:	New → Incomplete

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-05-16:

Please also tell us which movie player you are using.

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-25:

lspci_-k.txt Edit (3.1 KiB, text/plain)

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-25:

Hello Daniel van Vugt,

I am using totem as a player.
* totem 3.26.0-0ubuntu6

Regards,
--
Cristian Aravena Romero (caravena)

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-25:

Hello Daniel van Vugt,

The problem occurs with Wayland, in Xorg with Totem if you can watch the movie.

Regards,
--
Cristian Aravena Romero (caravena)

Daniel van Vugt (vanvugt) on 2018-05-26

summary:	- You can not see the image of the movie + [i915 SNB] You can not see the image of the movie in Wayland sessions
Changed in gstreamer1.0 (Ubuntu):
status:	Incomplete → New
Changed in totem (Ubuntu):
status:	Incomplete → New

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-05-26: Re: [i915 SNB] You can not see the image of the movie in Wayland sessions

Please also:

1. Send us output from running 'vainfo' on your machine.

2. Send us a description of the type of file that you can't play.

3. Send us output from running 'dpkg -l'

4. Try 'mpv' instead of 'totem'.

Changed in gstreamer1.0 (Ubuntu):
status:	New → Incomplete
Changed in totem (Ubuntu):
status:	New → Incomplete

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-05-26:

5. Tell us what "can not see the image" means. Does that mean the window is black? Can you send a photo?

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-28:

$sudo vainfo Edit (1.3 KiB, text/plain)

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-28:

#11

$sudo dpkg -l Edit (431.6 KiB, text/plain)

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-28:

#12

Hello Daniel,

With mpv it works well

Regards,
--
Cristian Aravena Romero (caravena)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-05-29:

#14

OK, thanks. H.264 high profile sounds like something your hardware supports.

For the moment I suggest using 'mpv', or if you need totem then use this workaround to play it less efficiently:

sudo apt remove gstreamer1.0-vaapi

summary:	- [i915 SNB] You can not see the image of the movie in Wayland sessions + [i915 SNB] Totem window is all black in Wayland sessions
Changed in gstreamer1.0 (Ubuntu):
status:	Incomplete → New
Changed in totem (Ubuntu):
status:	Incomplete → New

Revision history for this message

Cristian Aravena Romero (caravena) wrote on 2018-05-29: Re: [i915 SNB] Totem window is all black in Wayland sessions

#15

Hello Daniel van Vugt,

If I remove "gstreamer1.0-vaapi" you can see the video in Wayland with Totem.

Regards,
--
Cristian Aravena Romero (caravena)

Cristian Aravena Romero (caravena) on 2018-05-29

affects:

gstreamer1.0 (Ubuntu) → gstreamer-vaapi (Ubuntu)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-05-31:

#16

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gstreamer-vaapi (Ubuntu):
status:	New → Confirmed
Changed in totem (Ubuntu):
status:	New → Confirmed

Daniel van Vugt (vanvugt) on 2018-05-31

Changed in gstreamer-vaapi (Ubuntu):
importance:	Undecided → Medium

Daniel van Vugt (vanvugt) on 2018-06-06

summary:

- [i915 SNB] Totem window is all black in Wayland sessions
+ Totem window is all black in Wayland sessions on Sandy Bridge CPUs

Cristian Aravena Romero (caravena) on 2018-10-11

tags:

added: rls-cc-incoming

Will Cooke (willcooke) on 2018-10-16

tags:

added: rls-cc-notfixing
removed: rls-cc-incoming

Daniel van Vugt (vanvugt) on 2018-10-26

summary:

- Totem window is all black in Wayland sessions on Sandy Bridge CPUs
+ Totem window is all black in Wayland sessions on Sandy Bridge (and
+ Clarkdale) CPUs