package tomcat7 7.0.68-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1696907 reported by Naveen on 2017-06-09
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
tomcat7 (Ubuntu)
Undecided
Unassigned

Bug Description

resolve this

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: tomcat7 7.0.68-1ubuntu0.1
ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67
Uname: Linux 4.4.0-79-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
Date: Thu Jun 8 12:12:47 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-01-31 (128 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: tomcat7
Title: package tomcat7 7.0.68-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2017-02-03 (125 days ago)

Naveen (naveen677) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
tags: removed: need-duplicate-check
Joshua Powers (powersj) wrote :

From log:

Job for tomcat7.service failed because the control process exited with error code. See "systemctl status tomcat7.service" and "journalctl -xe" for details.

Joshua Powers (powersj) wrote :

Thank you for taking the time to file a bug report.

Can you get the output of the above commands next time you see this
message? There is an existing bug with Tomcat upgrades if you have a
special character(s) in your java opts, but need output to confirm that
that is what you are running into.

Since there is not enough information in your report to begin triage or to
differentiate between a local configuration problem and a bug in Ubuntu, I
am marking this bug as "Incomplete". We would be grateful if you would:
provide a more complete description of the problem, explain why you
believe this is a bug in Ubuntu rather than a problem specific to your
system, and then change the bug status back to "New".

For local configuration issues, you can find assistance here:
http://www.ubuntu.com/support/community

Changed in tomcat7 (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for tomcat7 (Ubuntu) because there has been no activity for 60 days.]

Changed in tomcat7 (Ubuntu):
status: Incomplete → Expired
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