[maverick] Tomboy sync fails with "(500) Internal Server Error" returned from server

[Pete Goodall]

Binary package hint: tomboy

I'm trying to sync my notes for the first time in many months (possibly a year). I've spent the entire morning cleaning up my notes because of a very old bug with the syncing service. There were changes both locally and on the server. Some stuff seems to sync because it asked me about a conflict, but at the end of the Tomboy reports that the synchronisation failed. Looking at the output from the terminal I see the following traceback:

[ERROR 13:54:53.681] Caught exception. Message: The remote server returned an error: (500) INTERNAL SERVER ERROR.
[ERROR 13:54:53.682] Stack trace for previous exception: at System.Net.HttpWebRequest.CheckFinalStatus (System.Net.WebAsyncResult result) [0x00000] in <filename unknown>:0
  at System.Net.HttpWebRequest.SetResponseData (System.Net.WebConnectionData data) [0x00000] in <filename unknown>:0
[ERROR 13:54:53.683] Rest of stack trace for above exception: at System.Environment.get_StackTrace()
   at Tomboy.WebSync.Api.OAuth.MakeWebRequest(RequestMethod method, System.String url, System.Collections.Generic.List`1 parameters, System.String postData)
   at Tomboy.WebSync.Api.OAuth.WebRequest(RequestMethod method, System.String url, System.String postData)
   at Tomboy.WebSync.Api.OAuth.Put(System.String uri, IDictionary`2 queryParameters, System.String putValue)
   at Tomboy.WebSync.Api.UserInfo.UpdateNotes(IList`1 noteUpdates, Int32 expectedNewRevision)
   at Tomboy.WebSync.WebSyncServer.CommitSyncTransaction()
   at Tomboy.Sync.SyncManager.SynchronizationThread()
[ERROR 13:54:53.684] Synchronization failed with the following exception: The remote server returned an error: (500) INTERNAL SERVER ERROR.
  at System.Net.HttpWebRequest.CheckFinalStatus (System.Net.WebAsyncResult result) [0x00000] in <filename unknown>:0
  at System.Net.HttpWebRequest.SetResponseData (System.Net.WebConnectionData data) [0x00000] in <filename unknown>:0

(Tomboy:2814): GLib-CRITICAL **: g_source_remove: assertion `tag > 0' failed

This happens every time I try to sync.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: tomboy 1.3.1-1ubuntu1b1
ProcVersionSignature: Ubuntu 2.6.35-14.20-generic 2.6.35
Uname: Linux 2.6.35-14-generic i686
Architecture: i386
Date: Tue Aug 10 14:09:32 2010
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Alpha i386 (20100630.1)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: tomboy

[Andrew Fister (andrewfister)]

I haven't been able to sync my notes on Ubuntu One ever, it seems like. I get the exact same error as described above, and have the exact same symptoms. My intuition is that it is happening because of a change in note format a long time ago, before Ubuntu One was released, that is causing the parsing to fail in Ubuntu One.

[Robert Roth (evfool)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #571865, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.