Comment 2 for bug 997913

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
    - Try another email client (evolution, kmail) to make sure it isn't a server issue.
* If so, what specific steps should we take to recreate this bug? Specifically...
    - What server(s) did you try connecting to?
    - Any particularities with your connection? VPN? WiFi?

This will help us to find and resolve the problem.

[https://wiki.ubuntu.com/Bugs/Responses#Missing_Steps_to_Recreate_Bug]

Changing status to INCOMPLETE - need more information from reporter.