can not connect to imap server

Bug #983748 reported by steros on 2012-04-17
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

"Server XXX has disconnected. The server may have gone down or there may be a network problem."

There is no network problem and the server is up and running.
After deleting that account and readding it (without restarting thunderbird) the error is gone.
But after a restart of ubuntu the problem is there again.
Deleting certificates does not help, also setting other security settings does not help.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 11.0.1+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-19.32-generic 3.0.27
Uname: Linux 3.0.0-19-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
BuildID: 20120329060223
Date: Tue Apr 17 10:06:32 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)

steros (steros) wrote :
gf (gf-interlinks) wrote :

Hello Steros,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2012 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
steros (steros) wrote :

Hi!

You can close this :)

gf (gf-interlinks) wrote :

Thanks for the update, Steros. I will close the ticket now.
:)
G

Closed per reporter's feedback.

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
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