can not connect to imap server

Bug #983748 reported by steros on 2012-04-17
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

"Server XXX has disconnected. The server may have gone down or there may be a network problem."

There is no network problem and the server is up and running.
After deleting that account and readding it (without restarting thunderbird) the error is gone.
But after a restart of ubuntu the problem is there again.
Deleting certificates does not help, also setting other security settings does not help.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 11.0.1+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-19.32-generic 3.0.27
Uname: Linux 3.0.0-19-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
BuildID: 20120329060223
Date: Tue Apr 17 10:06:32 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Profiles: Profile0 (Default) - LastVersion=Safe Mode/Safe Mode (Out of date)
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)

steros (steros) wrote :
gf (gf-interlinks) wrote :

Hello Steros,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2012 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.


Changed in thunderbird (Ubuntu):
status: New → Incomplete
steros (steros) wrote :


You can close this :)

gf (gf-interlinks) wrote :

Thanks for the update, Steros. I will close the ticket now.

Closed per reporter's feedback.

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
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