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Bug #976398 reported by MadhuSoodanan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I open Thunderbird, a small window appears "Unable to locate mail spool file" . I can't send email either. My 'sent items' (by other options) appears in Thunderbird inbox.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 11.0+build1-0ubuntu0.11.10.1
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: manohar 1282 F.... pulseaudio
BuildID: 20120310010446
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x501c0000 irq 42'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,8086d607,00100101'
   Controls : 21
   Simple ctrls : 13
Channel: release
Date: Sun Apr 8 12:29:40 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IpRoute:
 default via 192.168.1.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.2 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Plugins:
 Shockwave Flash - Lib=libflashplayer.so, Location=/usr/lib/adobe-flashplugin
 DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins
 QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins
 Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins
 VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins
Profiles: Profile0 (Default) - LastVersion=11.0/20120310010446 (Running)
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/10/2007
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PE94510M.86A.0050.2007.0710.1559
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: D945GCPE
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD97209-201
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrPE94510M.86A.0050.2007.0710.1559:bd07/10/2007:svn:pn:pvr:rvnIntelCorporation:rnD945GCPE:rvrAAD97209-201:cvn:ct3:cvr:

Revision history for this message
MadhuSoodanan (mt-madhu) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 976398

and any other logs that are relevant for this particular issue.

affects: firefox (Ubuntu) → thunderbird (Ubuntu)
Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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