Pressing AltGR key opens http://support.mozillamessaging.com in Message Compose Window under Turkish locale

[heartsmagic]

To produce the bug:

1. Open Thunderbird under Turkish locale.
2. Open a new message compose window.
3. Try to write @ by pressing AltGr key or simply press AltGr key anywhere in the window.

What happened:
http://support.mozillamessaging.com page opened in the browser.

What should have happened:
Nothing if just AltGr key is pressed or written @ in the address line.

I am using Ubuntu 11.10 and my Thunderbird version is 11.0+build1-0ubuntu0.11.10.1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Emre Onur Bal (emre-o-bal)]

This bug affects me too. And it is so annoying.

[heartsmagic (heartsmagic)]

Today, I upgraded my system to 12.04 and the bug has changed its behaivour. Now, we can type "@" via AltGr key, but support page is still being opened.

My TB version is now 11.0.1+build1-0ubuntu1

[Omer Barlas (omer-barlas-gmail)]

My Thunderbird version is 12.0.1, running on Ubuntu Linux 12.04 with Gnome, and I am also affected by this bug. It's very very annoying.

[heartsmagic (heartsmagic)]

Related Mozilla bug links:
https://bugzilla.mozilla.org/show_bug.cgi?id=714437
https://bugzilla.mozilla.org/show_bug.cgi?id=752189

[Savas Yasar (savas-yasar)]

I have solved this issue with the info in the following link.
Open Mozilla Thunderbird Advanced Configuration and reset app.support.baseURL value. After resetting I can use characters related alt gr key.
Ref: https://getsatisfaction.com/mozilla_messaging/topics/the_key_alt_gr_opens_the_support_page_of_thunderbird_in_firefox_in_gnu_linux_version

[Basri (cbasr600)]

Emre Onur Bal's workaround solution (under the link in Savas Yasar's comment above) works until a permanent fix is in place. This bug hit me during first use after a fresh installation of 12.04 Pangolin and it was driving me nuts trying to manually type a simple e-mail address.
Thanks Emre, way to go.

[Paul White (paulw2u)]

Upstream bug showing "RESOLVED FIXED".
No comments for 6 years so assume fixed for all.